February 11-13, 2025 | Orlando

Agenda

2025 AGENDA TOPICS

  • Emerging Claims Trends

  • Artificial Intelligence in Claims

  • Using Data Effectively in the Claims Environment

  • Economic and Industry Outlook

  • Benefits and Risks of Virtual Property Claims Handling

  • Attracting, Retaining, and Developing Talent

  • Working Effectively with Underwriting Counterparts

  • Trends in Property Claims

  • Navigating the Appraisal Process

  • Leveraging Straight-Through Processing in Auto Physical Damage Claims

  • Employing Nurse Case Managers in Workers’ Compensation Claims

  • Nuclear Verdicts in Casualty Claims

The NAMIC Claims Conference offers presentations and discussions on relevant, meaningful and diverse topics. The presenters are very qualified and insightful. The conference offers attendees the opportunity to learn more about the industry, current trends, and claim handling.


Assistant Vice President, Claims
Auto-Owners Insurance Company

Agenda subject to change without notice. All times listed are in Eastern Time.

Tuesday, February 11, 2025 (In EST)
10:00 AM - 1:00 PM

Exhibitor Set Up

*Please note that set up is only open to exhibitors

10:00 AM - 6:30 PM

Registration and Event Information Desk  

The Registration and Event Information Desk is the main hub for conference information and badge pick-up. NAMIC staff are on hand to welcome you and answer any questions you have throughout the conference.

1:30 PM - 6:30 PM

Exhibit Hall Open  
2:00 PM - 3:00 PM

NAMIC Welcome and Keynote Address
3:00 PM - 3:15 PM

Networking Break  

Please join us in Universal Center to chat with fellow attendees, grab a bite to eat, and stretch your legs.

3:15 PM - 4:15 PM

General Session  
4:15 PM - 4:30 PM

Networking Break  

Please join us in Universal Center to chat with fellow attendees, grab a bite to eat, and stretch your legs.

4:30 PM - 5:15 PM

Peer-to-Peer Roundtable Discussions
5:15 PM - 7:00 PM

Networking Reception
Wednesday, February 12, 2025 (In EST)
7:00 AM - 9:00 AM

Attendee Breakfast  

Join fellow attendees for fellowship and a hot breakfast before sessions kick off for the day. Grab a cup of coffee and get charged up for a full day of educational sessions.

7:00 AM - 3:15 PM

Exhibit Hall Open  
7:00 AM - 3:45 PM

Registration and Event Information Desk  

NAMIC staff are on hand to welcome you and answer any questions you have throughout the conference.

9:00 AM - 9:45 AM

Educational Sessions  
9:45 AM - 10:15 AM

Networking Break  

Please join us in Universal Center to chat with fellow attendees, grab a bite to eat, and stretch your legs.

10:15 AM - 11:00 AM

Educational Sessions  
11:00 AM - 12:30 PM

Attendee Lunch

A hot lunch buffet is available for attendees to sit and mingle over the lunch break. Attendees are welcome to come and go at their convenience.

12:30 PM - 1:30 PM

General Session  
1:30 PM - 2:00 PM

Networking Break ​

Please join us in Universal Center to chat with fellow attendees, grab a bite to eat, and stretch your legs.

2:00 PM - 2:45 PM

Educational Sessions  
2:45 PM - 3:15 PM

Networking Break ‌

Please join us in Universal Center to chat with fellow attendees, grab a bite to eat, and stretch your legs.

3:15 PM - 4:00 PM

Educational Sessions ​
Thursday, February 13, 2025 (In EST)
7:00 AM - 9:00 AM

Attendee Breakfast  

Network with fellow attendees over a hot breakfast before the final day of the conference.

7:00 AM - 11:00 AM

Registration and Event Information Desk  

NAMIC staff are on hand to welcome you and answer any questions you have throughout the conference.

7:00 AM - 11:00 AM

Exhibit Hall Open  
9:00 AM - 9:45 AM

General Session  
9:45 AM - 10:15 AM

Networking Break ‍

Please join us in Universal Center to chat with fellow attendees, grab a bite to eat, and stretch your legs.

10:15 AM - 11:00 AM

Closing Session

Contacts

Kim Bates
Member Concierge – Member Experience

317.875.5250

  Kim