This session will provide an overall economic outlook of the property/casualty insurance industry and will include a high-level look at industry trends and disrupters. The always-popular Robert Hartwig, Ph.D., will provide important insights that will help you manage your company’s risk.

Robert Hartwig, Ph.D.

Director, Center for Risk & Uncertainty Management
University of South Carolina

This session qualifies for one FMDC elective or maintenance credit in the Management module.

Insurance leaders are continuing to adapt to fully remote and hybrid environments while also evolving their strategies to accommodate shifting employee needs. To build engaged and future-focused teams, leaders must refine their management approach and be intentional about helping employees build relationships with other leaders, peers, partners, and various internal and external stakeholders. The virtual environment we’re in creates the need for us to be more intentional with all our relationships. Additionally, leaders need to help their employees connect to the company culture and lean into their futures with their organizations. During this webinar, attendees will learn how leadership and the role of managers have evolved in the virtual environment, explore how to build connections with employees and unite team members across geographic locations, and examine what this means for career development.

Brett Carter

Managing Director
The Jacobson Group

During this webinar, attendees will learn the difference between intrinsic motivation and extrinsic motivation and explore the benefits of a team that is intrinsically motivated. Attendees will leave with ideas on how to create a more intrinsically motivated team.

Laura Pascoe

Claims Manager
Acuity, A Mutual Insurance Company

Angie Prinsen

Claims Manager
Acuity, A Mutual Insurance Company

Communication between managers and employees is fundamental to the operation of any business. One of the most powerful management tools is simple self- and team awareness. Managers knowing their natural communication style and behavioral tendencies allows them to more effectively recognize the differences among their team members and manage to those preferences. This is foundation for authentic communication and makes it easy to build employee trust and lay the foundation for successful engagement. During this webinar, attendees will learn the definition and components of authentic communication and quick tips to improve communication. They will also learn what trust killers are and ways to avoid them.

Tonya DeVane

Director of Customer Success
The Omnia Group, Inc.

Does fear or uncertainty hold you or those you lead back from achieving goals? This webinar will provide tips to quiet the inner critic and pause self-defeating narratives that diminish success.

Bruce DeJong

Director, Learning & Development
Mutual of Enumclaw Insurance Company

Much of what we’ve been taught about managing our careers is wrong. Damaging career and leadership myths misdirect staff and executives alike and diminish their power and effectiveness. This interactive session will turn the damaging leadership and career myths around by teaching participants how to embrace their role as chief-strategist and decision-maker in their own careers.

Asia Bribiesca-Hedi, MBA, MPA

Founder and CEO
Bridgewell LLC

This session introduces attendees to the concept of "mindsets" and draws upon three decades of research by Carol Dweck, Ph.D. and others to illustrate the impact on individual and team performance. The presentation is designed to engage attendees by challenging their assumptions and providing them with compelling evidence-based examples, personal stories, and practical steps for cultivating a growth mindset. Video clips used in the presentation are drawn from two 2021 interviews conducted with Marilyn Gist, Ph.D., author of “The Extraordinary Power of Leader Humility,” and Stan McNaughton, CEO of PEMCO Insurance.

Trent Stoker

Director, NextGen Strategy and Implementation
PEMCO Mutual Insurance Company

Owning your professional development is the cornerstone to personal success. Sometimes you’re the one spearheading the development; other times it might be a peer, mentor, or boss who offers an opportunity that opens more doors for you. Capturing those moments can be critical to your professional development. This session will help attendees recognize their strengths and weaknesses and learn how that knowledge can help them determine their professional goals. Attendees will also learn how to develop character, confidence, and commitment to achieve their aspirations as well as how to say no to an opportunity that does not align with one’s stated goals.

Cindy Baroway, CPCU, M.Ed., AIC

Executive Director — Risk Management and Insurance Program
University of Colorado Denver

The terms “leader” and “manager” are often used interchangeably, though perhaps they shouldn’t be. While both are important to keep a company moving forward, a manager is generally more task-based while a leader is often visionary. So, can a manager also be a leader? Should one person be both leader and manager? What is best for the company? These are important questions to consider if you want to improve any aspect of your company. This webinar will these questions and provide effective communication strategies for managers and leaders. Attendees will also learn the power of personal insight and leave the session with a better understanding of their own personal leadership styles.

Tonya DeVane

Director of Customer Success
The Omnia Group, Inc.