On Demand


NAMIC Virtual Event

FMDC Webinar | Cyber Exposures For Farm Mutuals

January 20, 2022 | Expires January 20, 2025

This webinar qualifies for one FMDC elective or maintenance credit in the Operations & Insurance module.

NAMIC Virtual Event

FMDC Webinar | Maximizing Your NAMIC Membership

December 16, 2021 | Expires December 16, 2024

This webinar qualifies for one FMDC elective or maintenance credit in the Operations & Insurance module.

NAMIC Virtual Event

Reference Filings 101

December 07, 2021

This webinar will cover all things reference filings! Bureau maintenance can be a confusing and time consuming process, which never goes away. We’ll review best practices for keeping ISO/bureau-based programs current. Topics will include circular tracking, auto adopt versus non-auto adopt, where and what kind of filings are required, how and when filings should be submitted and delayed adoption filings. This webinar is intended for compliance personnel and project managers struggling to keep up with ISO/bureau changes.

NAMIC Virtual Event

Automated Underwriting in Small Commercial: Accelerating Your Pace in the Race to Zero

November 30, 2021

The small commercial market is in a “race to zero.” Insurers and managing general agents are on a mission to reduce the number of application questions until the only data that needs to be entered is name and address. However, there are several pitfalls in this journey, and missteps can mean wasted investment and backward movement. During this session, attendees will learn concrete actions that can be taken to accelerate the race to zero. The presenter will address best practices in incorporating data and analytics to reduce application questions, common missteps taken while automating underwriting and how to avoid them, and how to bring together data, analytics, technology, and innovation to increase the number of risks being automatically underwritten.

NAMIC Virtual Event

ESG Insights Virtual Event Series

November 18, 2021

Join Swiss Re for a four-part series on environmental, social, and governance investment practices to find out how the organization values ESG investments.

NAMIC Virtual Event

FMDC | The What, When and How of an Inspection Program

November 18, 2021 | Expires November 18, 2024

This session qualifies for one FMDC elective or maintenance credit in the Operations & Insurance module.

NAMIC Virtual Event

Insights and Outlooks on Wildfire

November 17, 2021

Is your organization prepared for the upcoming wildfire season? During this session, attendees will learn about the changes in the wildfire risk landscape and the lessons that have been learned since the devastating 2017 and 2018 wildfire seasons.

NAMIC Virtual Event

Virtual Audits – Best Practices for the Future of Premium Audit

November 16, 2021

The COVID-19 pandemic has led many premium audit departments to increase the number of virtual audits because they follow social distancing guidelines and don’t require people to be physically present at insureds’ facilities. Virtual audits may also take on an expanded role in the post COVID-19 era, becoming part of the “new normal,” as carriers realize the rewards of decreased audit costs, a reduced carbon footprint, and the ability to balance workloads among auditors. During this session, the presenter will explore helpful tips, lessons learned, and best practices that can be used to help create and enhance a successful virtual audit program.

NAMIC Virtual Event

Insurance State Premium Tax Credits

November 09, 2021

This session will explore insurance state premium tax credits. Tax credits provide a unique opportunity to reduce a company’s state tax burden, increase investment and refund opportunities, and provide goodwill in the state(s) in which they do business. The session will explore insurance state premium tax credits and discuss in detail the operational, investment, certificated, incentive, and goodwill credits available to the industry. The speaker will discuss how to best utilize several specific state tax credits and how companies can calculate their tax credit capacity, usage, and forecast future tax savings.

NAMIC Virtual Event

Workplace Violence - Trends and Solutions

November 02, 2021

One out of five occupational fatalities is attributed to workplace violence. One in seven Americans don't feel safe at work. Two million workers report being victims of workplace violence each year. Americans miss 1.8 million days of work each year. Our customers rely on us to protect them. During this session, attendees will learn about current coverages and services carriers can bring their customers in an efficient easy-to-understand manner. They will also hear how carriers are using various coverage and service solutions to address this increasingly troublesome exposure.

NAMIC Virtual Event

Claims, Metadata and its Critical Impact on Claim Investigation, Claim Analysis, and Litigation

October 27, 2021

Understanding the availability of metadata/digital information and how it might be used during claims investigations/analysis and ultimate claims decisions are critical pieces of knowledge for today's claims professionals. Collecting that information and properly securing and documenting it are essential to ensure the metadata/digital information can be used at trial.

NAMIC Virtual Event

The State of Agency-Insurer Connectivity 2021

October 26, 2021

Each year, IVANS surveys agencies and insurers across North America to determine the state of connectivity across the distribution channel. The resulting annual report provides insights into overall digital technology adoption and reveals how well agencies’ and insurers’ business priorities are aligned to increase connectivity and collaboration for new and renewal business. This session’s attendees will be among the first to hear findings from the 2021 survey.

NAMIC Virtual Event

2021 NAMIC Property/Casualty Compensation Survey - Results & Trends

October 20, 2021

Join experts from McLagan for an informative overview of results from NAMIC’s 2021 Property/Casualty Compensation Survey. The webinar will provide the latest data on compensation trends for key positions in insurance companies, such as underwriting, claims, and management.

NAMIC Virtual Event

Harness the Power of IoT to Prevent Business Interruptions and Protect Understaffed Facilities

October 19, 2021

Businesses are facing new, challenging changes in the ways they operate. Building operators are managing facilities that are often empty, partially occupied, or running on skeleton crews. In uncertain times, such as the COVID-19 pandemic and beyond, many are turning to technology to help keep their businesses operational. Through continuous monitoring and actionable information, the internet of things can be another tool in the arsenal to mitigate business risks and disruptions, help reduce claims and, give you a competitive edge.

NAMIC Virtual Event

Communications + Marketing Workshop

October 12, 2021

Created to address the unique role of B2B and B2C insurance marketing, managing internal communications, media and policyholder relations, and branding a mutual insurance company. The workshop places high importance on the value of peer-led content and real-world examples.

NAMIC Virtual Event

FMDC Webinar | The Board’s Role In Planning For And Executing A Leadership Change

October 21, 2021 | Expires October 21, 2024

This webinar qualifies for one FMDC elective or maintenance credit in the Management module.

NAMIC Virtual Event

Best Practices for Regulatory Compliance and Common Filing Pitfalls

October 12, 2021 | Expires October 12, 2024

This webinar will provide an overview of the initial filing process and bureau maintenance requirements for workers’ compensation. We’ll also discuss the regulatory environment for workers’ comp, how workers’ comp differs from other property/casualty insurance lines, and workers’ comp trends heading into the new year. This webinar is intended for companies interested in establishing and/or maintaining a workers’ comp program.

NAMIC Virtual Event

The Second Sale: Maximizing the Agent-Underwriter Relationship

October 06, 2021 | Expires October 06, 2024

This engaging session will explore the agent-underwriter dynamic by shining a light on both roles in today’s market, including the realities each face. Attendees will discover the factors influencing decision-making and share ideas for creating more efficient and effective communication, all with the goal of creating mutually beneficial business relationships and driving business outcomes.

NAMIC Virtual Event

Insights and Outlooks on Flood

October 05, 2021 | Expires October 05, 2024

Recent years have set a new standard in flood frequency and severity in the United States. These unpredictable events highlight the need for your clients and policyholders to have effective flood coverage that mitigates risk and builds stronger resiliency to severe weather.

NAMIC Virtual Event

NAMIC’s 126th Annual Convention

September 19, 2021 | Expires September 19, 2024

The Annual Convention strikes the ideal blend of education and networking. Sessions are designed to offer valuable insights to C-suite executives, up-and-coming leaders, and mutual insurance company board members. Topics range from operational to strategic, providing the latest information on emerging trends and industry disruptors. By bringing together valuable educational resources and direct access to industry solution providers, attendees are sure to find value in all facets of NAMIC’s Annual Convention.

NAMIC Virtual Event

FMDC Webinar | Financial Bootcamp For Directors Of Farm Mutuals

September 16, 2021 | Expires September 16, 2024

This webinar qualifies for one FMDC elective or maintenance credit in the Finance & Accounting module.

NAMIC Virtual Event

Where Traditional and Digital Distribution Collides

September 08, 2021

How can carriers continue to leverage the largest distributor of commercial lines in the industry – independent agents – while still moving to the digital future? During this session, experts will discuss the evolution of automation and how it’s supporting digital distribution. They will provide insights on what agents/brokers are looking for from their insurer partners and how they can leverage new technologies to support the faster, data–driven service consumers now expect. Attendees will also hear about real–world accounts from customers leveraging these new automated technologies.

NAMIC Virtual Event

Equities in a Post-COVID World

September 07, 2021

Large technology stocks were dominant in 2020. But by year end, equity markets were positive, even when excluding them. As vaccine distribution continues, many market observers suggest the worst economic damage from the pandemic may be behind us. During this session, Conning’s Don Townswick will discuss opportunities in high-quality, strong–balance–sheet companies that have begun to rally and have continued to successfully execute in the current environment of uncertainty.

NAMIC Virtual Event

EY’s Next Gen Claims: The Future Auto Physical Damage Claims Process

September 01, 2021

The auto insurance claims process is seeing unprecedented disruption, and the way insurers are handling these types of claims is changing rapidly. Customer demand for a simpler, more efficient claims process is increasing. Consumers are coming to expect a higher level of customized service and are willing to share what was once deemed to be private information to get it. So the need to develop remote/virtual solutions is critical. Through extensive research of emerging technology and a focus on auto physical damage handling, this session takes a deep look into what the auto claims process of the future may look like. The presenters will walk attendees through two use cases that encompass a journey that is not yet being executed in the industry, but may be coming soon. The use-case journeys will highlight how critical points in the claims process of the future may look from the insurer and the customer perspectives.

NAMIC Virtual Event

Personal Lines Cyber

August 31, 2021

The past few years have seen an expansion of cyber products in the personal lines market. This session will focus on the “why” behind personal lines cyber insurance by not only outlining the products available, but more importantly, focusing on the need for these protections.

NAMIC Virtual Event

Workers’ Compensation Filings and the Regulatory Environment

August 17, 2021

This webinar will provide an overview of the initial filing process and bureau maintenance requirements for workers’ compensation. We’ll also discuss the regulatory environment for workers’ comp, how workers’ comp differs from other property/casualty insurance lines, and workers’ comp trends heading into the new year. This webinar is intended for companies interested in establishing and/or maintaining a workers’ comp program.

NAMIC Virtual Event

The Real Stories of Commercial Lines: What Happens When Your Business is Hit with a Cyber Threat and Your Policy Does Not Cover It

August 26, 2021

Policyholders and facing a multitude of threats – faulty wire transfers, social engineering, and phishing and ransomware attacks What are the real-life scenarios for businesses when their policies are not in line with the cyber trends? Join this session to find out.

NAMIC Virtual Event

Challenges and Opportunities Facing Today’s Cyber Insurers

August 25, 2021

Insurers face significant challenges related to writing and managing cyber risk. The relentless pace of new cyber threats combined with a lack of access to industry-wide cyber exposure information has made day-to-day effectiveness and long-term profitability seem daunting. Insurers are left with fundamental challenges about how to execute and sustain a successful cyber program. This session will help insurers understand the challenges they face and equip them with best practices to more effectively and efficiently operationalize and deliver customer-focused cyber solutions. Attendees will be able to relate the information learned to their own practices to determine if they are caught up. They will also learn how to consider infusing best practices to improve their program management and underwriting strategies.

NAMIC Virtual Event

Shifts in Property/Casualty Distribution, Implications and Approach to Effectiveness

August 24, 2021

There are new constructs emerging in property/casualty distribution in personal lines and small commercial. Market competitiveness is pushing the boundaries of traditional direct and agency distribution approaches, and leading incumbents are making strategic moves toward broadening and deepening strategies. This session will set up the list of market factors creating conditions for the shift, evaluate multiple distribution archetypes and their inherent strengths/challenges, and show how a distribution effectiveness framework can be used to push ahead in enabling strategic action.

NAMIC Virtual Event

FMDC WEBINAR | How To Adapt and Grow A Small Mutual In Today's Insurance Climate

August 19, 2021 | Expires August 19, 2024

This webinar qualifies for one FMDC elective or maintenance credit in the Operations and Insurance module.

NAMIC Virtual Event

Cyber Claims - The Good, The Bad and the Ugly

August 18, 2021

A panel of cyber claims experts will discuss trends in cyber claims and provide war stories about some of the more unique or unusual claims they have seen. They will also discuss the best ways to mitigate cyber claims and talk about where to find appropriate cyber insurance coverage. To make the session fun and interactive, the audience will get the chance to submit their own real or hypothetical cyber claims stories to see how the panel would handle them from incident-response and insurance-coverage standpoints.

NAMIC Virtual Event

Workers’ Compensation Filings and the Regulatory Environment

August 17, 2021

This webinar will provide an overview of the initial filing process and bureau maintenance requirements for workers’ compensation. We’ll also discuss the regulatory environment for workers’ comp, how workers’ comp differs from other property/casualty insurance lines, and workers’ comp trends heading into the new year. This webinar is intended for companies interested in establishing and/or maintaining a workers’ comp program.

NAMIC Virtual Event

Mutual Property/Casualty Investing Trends

August 12, 2021

2020 was an unprecedented and unexpected year for the investment markets and while insurance companies were well positioned, their investment portfolios were not entirely immune to last year’s events. During this webinar, the presenters will examine investment trends by mutual property/casualty companies and, utilizing Macquarie’s risk framework and investment outlook, identify hidden risks and opportunities within these portfolios. During this discussion, the presenters will provide a deep dive on the differences between large and small mutual property/casualty investment portfolios and also discuss the major differences between mutual and non-mutual portfolios.

NAMIC Virtual Event

Adjuster E&O and Bad Faith

August 10, 2021

This session will review issues surrounding claims professionals’ errors and omissions that can lead to bad-faith allegations. This includes analysis of when and how to issue reservation of rights letters, actions that could lead to waiver and estoppel, and how to avoid opening the door for bad-faith accusations.

NAMIC Virtual Event

Burn Cell Demonstration - Claims Conference

August 05, 2021

NAMIC partnered with Valencia College Fire Rescue Institute to take a deep dive into a live burn cell demonstration and its aftermath. This on demand video recording offers participants the opportunity to observe fire from inception to extinguishment and witness burn times, all within a controlled environment. The demonstration will highlight the effects a fire-suppression system has on a home office environment and will also incorporate a lithium battery potential failure demonstration. Participants will also get a close-up look at each burn cell following extinguishment and observe how the fire affects the structure and contents.

NAMIC Virtual Event

Farm Learning Lab – Agricultural Risk Inspection School

August 05, 2021

NAMIC partnered with Dull’s Tree Farm and Pumpkin Patch, a family-owned-and-operated farm located in Boone County, Indiana for the 2021 Farm Learning Lab. This on demand recording walks attendees through a virtual risk inspection of the farm, which began as an operation focused on growing soybeans, corn, and wheat. Through the generations, the family has expanded its offerings and has become an agritourism destination. The virtual walkthrough highlights core loss control risks along with some of the agritourism features that make this property unique.

NAMIC Virtual Event

New Directions in Managing General Agents and Program Markets

July 29, 2021 | Expires July 29, 2024

Managing general agents and program administrators confront new challenges and a rapidly changing landscape arising from market and exogenous forces. During this session, Conning will explore developments and implications for MGAs and PAs of growing private equity investment streams, the rise of MGA aggregators, capacity retrenchment, and program fronting startups.

NAMIC Virtual Event

Digital Isn’t at the Gates, It’s Inside the Building - The Burning Platform for Digital Transformation

July 28, 2021 | Expires July 28, 2024

Digital transformation has been a topic of great discussion but little real momentum for some time. Like many incumbent and legacy industries, insurers have struggled to truly transform into a digital-first experience because they’ve considered digitization of only high touch/value points in the journey. Although this transforms the specific “job-to-be-done” at that moment, the piecemeal approach creates a Frankenstein experience oscillated between digital and analog. COVID-19 has forced insurers to look at digitizing the entire customer lifecycle – from prospect to loyal advocate. Every touchpoint for the customer and the employee serving the customer needs a digitized user interface, insight recommendations, and overall workflow modernization. Intersect has spent 15 years breaking down large-scale transformations into prioritized and sequential parts. During this session, attendees will learn how to approach digital transformation now that the analog world is no longer an option.

NAMIC Virtual Event

Social Inflation in the COVID-19 World

July 27, 2021 | Expires July 27, 2024

The COVID-19 pandemic disrupted our lives to an unprecedented degree. To what extent did the pandemic alter the growing social inflation threat that had been building? Does the industry still face the specter of nuclear verdicts and inflated settlements? Or has COVID-19 introduced a level of rationality and personal responsibility among jurors? Do the root causes of social inflation remain; and if so, to what degree? This session will explore these factors and provide suggestions as to how the industry might navigate its way going forward.

NAMIC Virtual Event

Claims Conference

March 01, 2022

Learn about the latest issues facing claims department leadership at this interactive conference. Designed to educate, inspire, and equip mutual insurance company claims professionals to tackle the challenges of claims management.

NAMIC Virtual Event

Human Resources Summit

May 04, 2021

Delve into the operational, legal, and logistical challenges facing human resources professionals in the era of COVID-19 including remote work, bringing employees back to the office, vaccine requirements, travel restrictions, and more.

NAMIC Virtual Event

Management Conference

June 27, 2021

Designed for executive teams and future company leaders, Management Conference offers a dynamic agenda focused on industry trends, innovation, strategy, and leadership with breakout sessions that dive deeper into solving operational challenges. Attend to recharge, reframe your goals for the year, and reimagine the future of your organization.

NAMIC Virtual Event

411 Webinar | Nasdaq Boardvantage® Demonstration Session

July 27, 2021 | Expires July 27, 2024

Need a solution to help run board meetings, organize and share materials with directors, and document board activities in a secure online environment? Join Jason Martinez from Nasdaq Boardvantage® for a demonstration of the company’s board portal platform. You will also have an opportunity to ask questions about managing your board operations.

NAMIC Virtual Event

Commercial Lines Seminar On-Demand

July 21, 2021

Gain new skills, build industry relationships, and learn about the latest in commercial lines at this seminar designed for underwriting, product development, and loss control professionals of mutual insurance companies.

NAMIC Virtual Event

Personal Lines Seminar On-Demand

July 21, 2021

Designed to energize, inform, and connect professionals from property/casualty insurance companies working in personal lines underwriting, business marketing, and product development. Sessions are focused on evergreen and emerging issues in personal lines, industry trends, and professional development.

NAMIC Virtual Event

FMDC Webinar | COVID-19 Update: Lessons Learned From 2020

July 20, 2021 | Expires July 20, 2024

This session qualifies for one FMDC elective or maintenance credit in the Management module.

NAMIC Virtual Event

Cannabis: Growing Like a Weed

July 19, 2021

Cannabis, better known as marijuana, is still illegal at the federal level, but it is rapidly becoming legal in more and more states. In this webinar we’ll talk about the current state of the cannabis market, the legality of cannabis, and relevant court cases impacting insurance coverages. We’ll also talk about the types of issues an insurer should consider when entering the cannabis space.

NAMIC Virtual Event

It's All Fun and Games Until Your Credit Card Gets Stolen: Video Game Fraud, Identity Theft Insurance, and the Need for Personal Cyber Coverage

July 14, 2021 | Expires July 14, 2024

Homeowners carriers and personal lines carriers with legacy identity theft expense policies need to consider the new and complex emerging risks that impact policyholders and their families. Today’s personal fraud risks are far cries from mail theft and dumpster diving of the early 2000s. One example of just how much life has changed is the exponential growth of video gaming fraud. With 2.6 billion mobile gamers, 1.3 billion PC gamers, and more than 729 million console gamers around the world, if you aren’t playing video games, its certain you someone who is. This session will look at standard homeowners’ legacy identity theft coverages and how they fail to respond to more and more modern risks. Video gaming fraud case studies and trends will be used to reveal the many cracks in and weathering of existing homeowners’ personal fraud/identity theft coverages. Finally, the presenter will talk about how updates to personal cyber policies that cover a broader breadth of personal fraud perils, such as those found in video gaming fraud, can provide added value and protection for policyholders.

NAMIC Virtual Event

Medicare’s Strong (and Broad) Recourses, Remedies, and Rights - Understanding Your Risk and Liability

July 13, 2021 | Expires July 13, 2024

No doubt about it, claims payers are in Medicare’s bull’s-eye. Double damages, Section 111’s “$1,000 per day” penalty, U.S. Department of Justice actions, Treasury offsets, attorney liability, and refusal to recognize settlements are just a sampling of Medicare’s substantial enforcement rights under the Medicare Secondary Payer statute. Understanding Medicare’s wide-reaching remedies are critical in building solid MSP compliance practices. During this session, the presenter will break down the Centers for Medicare and Medicaid Services’ strong enforcement rights, including when and how they can apply, recent enforcement examples, and what insurance professionals need to consider when building targeted MSP best practices to reduce risk and liability.

NAMIC Virtual Event

Together and Apart - Why Investing for Insurance is Critical to a Company's Long-Term Success

July 08, 2021 | Expires July 08, 2024

Surplus is the lifeblood of an insurance company. For mutual insurance companies, the only way to grow surplus is through underwriting profit and/or investment income.

Through the investment income lens, this session will address why an insurance company’s investment strategy should be integrated with the company’s insurance business strategy. It will also address why insurance company investing is different, along with many key decisions for insurance company investing.

Attendees will gain greater insights on the importance of matching strategies on the asset side and liability side of the balance sheet along with a deeper dive into the asset side of investing.

NAMIC Virtual Event

How to Quickly Test Full Scale Digital E-Commerce Products in the Market

July 07, 2021 | Expires July 07, 2024

In a fast-changing insurance landscape full of digital insurers and insurtechs, how can mutual insurers test selling their personal and commercial lines products online? During this session, presenters will use an example that allows mutuals to empower their agents and brokers to sell e-commerce-ready insurance products.

NAMIC Virtual Event

Improving Subrogation Recoveries: Tips and Strategies for Preparing Subrogation Claims for Inter-Company Arbitration

June 23, 2021

The pursuit of subrogation claims often takes the backseat to the many competing priorities facing insurance company claims representatives every day. However, subrogation recoveries are important to improving insurance company profitability and lowering premium costs for insureds. Inter-company arbitration is a unique and vitally important process used to help maximize recoveries on subrogation claims. Fortunately, efficiently incorporating subrogation preparation into the claims investigation process can be simple, and this preparation is one of the keys to winning in inter-company arbitration.

This webinar will briefly review how subrogation preparation can be incorporated into the claims investigation process, and will explain in more depth how this preparation is used in inter-company arbitration. The webinar will also cover the nuts and bolts of writing persuasive arbitration contentions, as well as tips and strategies for organizing arbitration submissions to optimize the likelihood of successful outcomes. Lastly, information will be shared about the NAMIC’s online arbitration services.

NAMIC Virtual Event

Wildfire Risk Assessment for Property Insurance - The Insurance Landscape in a Changing Climate

June 22, 2021 | Expires June 22, 2024

Recent record-breaking wildfire seasons mean insurers are likely facing long-term trends of increasing wildfire activity. Wildfire risk assessment for property insurance is a complex interplay of large-scale data and analytics. Yet, with coordinated research and education comes the potential to mitigate wildfire losses by helping stakeholders stay prepared and informed in a dynamic environment.

NAMIC Virtual Event

Claims: Nuclear Verdicts

June 17, 2021 | Expires June 17, 2024

The plaintiffs’ bar has been successful in obtaining excessive verdicts, referred to as nuclear verdicts. This session will explore the techniques used by plaintiffs’ attorneys to convince juries to render these high verdicts and the impact they have on defense strategies.

NAMIC Virtual Event

FMDC WEBINAR | Capital Management From a Director’s Perspective

June 17, 2021 | Expires June 17, 2024

This webinar qualifies for one FMDC elective or maintenance credit in the Finance and Accounting module.

NAMIC Virtual Event

Helping Agents Perpetuate

June 15, 2021 | Expires June 15, 2024

Mutual insurance carriers can cost effectively provide their agents resources to help them perpetuate. During this session, the presenter will share best practices and address why it’s important for carriers to take time to do this.

NAMIC Virtual Event

Keeping Independent Agents Independent

June 02, 2021

Insurance agency consolidation is impacting how insurance companies distribute their products. At the current rate of consolidation, the independent distribution channel landscape will look different in the near future. This session will explore how insurance companies can proactively implement cost effective programs to help their agents perpetuate its distribution plan.

NAMIC Virtual Event

The Future of APD Strategy - From FNOL to Subrogation

June 03, 2021

Straight-through processing for auto physical damage claims is many auto insurers’ ultimate goal, and some are aiming to reach the mark this decade. But there are several workflow challenges and obstacles carriers need to overcome to make it a reality. While many organizations have added some form of automation to their processes, inefficiencies from first notice of loss through subrogation remain, driving costs and hindering policyholder satisfaction. To imagine the future of APD strategy –one that thrives on operational efficiency, automation, and customer experience – insurance professionals will need to know the critical steps for technology, data, and capability evolution. During this session, attendees will gain an understanding of innovations that are working in APD, the digital maturation process, and the potential timeline for organizations to reach straight-through processing.

NAMIC Virtual Event

Diversification: Risk Asset Allocation Through ETFs and Mutual Funds

May 26, 2021

By design, mutual insurance company portfolios are mostly allocated toward investment-grade fixed income to account for policyholder obligations, reserves, and sufficient risk capital. Risk assets such as equities and high-yield bonds can be viable options for mutual insurers looking for ways to diversify their portfolios and increase yields to support their businesses. Using a case study format, Strategic Asset Alliance and Vanguard will review what risk assets are, how to assess their fit in the investment portfolio, and options/benefits of investing these assets in ETFs and mutual funds.

NAMIC Virtual Event

Imprints of Horror Impacting Adjusters

May 26, 2021

Adjusters are called upon to handle all types of claim situations. Many of them involve significant injury or death. This session will discuss how these severe claims can impact adjusters personally and how they can handle these horrors.

NAMIC Virtual Event

How Mutual Insurers Can Shift from “Repair and Replace” to “Predict and Prevent” Organizations

May 19, 2021

During the last few years, geospatial analysis has evolved rapidly from returning data about buildings and properties to factoring in multiple geospatial data sources to predict the likelihood of a claim. As geospatial analysis has evolved, so have savvy insurance carriers that are now transitioning from reactively paying claims to proactively addressing building and property issues to avoid potential claims.

NAMIC Virtual Event

Insurtech Fastpitch 1 of 2

May 19, 2021

This fast-paced and interactive event was created for property/casualty insurance professionals to learn about the latest technology and industry consulting solutions through 10-minute presentations from leading insurtech providers.

NAMIC Virtual Event

How Will 5G and Quantum Computing Power Our Technological Future, And What Are Some of the Risks?

May 18, 2021

Digital dependence amid the COVID-19 pandemic coupled with the continued buildout of 5G cellular networks may have ushered in our technologically driven future in the blink of an eye. Yet, for all the promises and enhancements 5G offers, insurers need to prepare to navigate the numerous accompanying concerns and risks. This session will examine the current status of 5G deployment, the risks 5G may pose, and the opportunities it may present now and after the COVID-19 pandemic. By understanding how the risk environment will be impacted, attendees can better arm their short-term and long-term strategies.

NAMIC Virtual Event

Directors’ Bootcamp 2.0 – On-Demand

May 13, 2021

This boot camp immerses board members in the world of corporate governance and gives them the tools and knowledge they need to effectively govern within the mutual insurance industry. Whether your board is new to governing, new to insurance, or just needs a refresher, this event is an investment in your company’s future. Recordings of this event are now available on-demand.

NAMIC Virtual Event

FMDC WEBINAR | EMERGING TRENDS IN REINSURANCE

May 12, 2021 | Expires May 12, 2024

This webinar qualifies for one FMDC elective or maintenance credit in the Operations and Insurance module.

NAMIC Virtual Event

Loss Reserve Diagnostics

May 12, 2021

This session will present multiple methods to review overall loss and allocated loss reserve adequacy as measured on a company’s Schedule P financial statements. Attendees will learn several specific yet easy-to-execute methods they can implement, including IBNR-to-case, average reconstructed financial reserves, and the actual versus expected incurred diagnostic. Specific examples will also be reviewed and discussed. Other topics will include the components, data requirements, and flexibility of these valuable analyses. Finally, there will be a discussion of the importance of reserve adequacy to financial tests such as the Schedule P Part 2 test and IRIS tests.

NAMIC Virtual Event

Reading the Tea Leaves for 2021 - What Do Personal Lines Carriers Have in Store?

May 11, 2021

What does 2021 have in store for policyholders? What new trends are driving claims? What does the new normal look like in the United States? There are many challenges policyholders and carriers are grappling with, which will be covered in this session.

NAMIC Virtual Event

Investment Opportunities in the Low-Rate Environment

May 06, 2021

Unprecedented monetary stimulus, ultra-low interest rates, and depressed risk premiums have created a challenging environment for fixed-income investors. Against a backdrop of limited attractive opportunities, a disciplined approach to fundamentals, relative value, and security selection is warranted.

NAMIC Virtual Event

A Recipe for Underwriting Transformation

May 05, 2021

Property/casualty commercial lines underwriting will look different by 2030. Small markets are already shifting to new digital transformational business models. Midsize and large businesses are the new open space ripe for digital transformation and the leap into a new model for 2030. Every commercial lines insurance business has a choice to make – either stay the course or embrace a paradigm shift. During this session, Deb Smallwood will share a recipe for transformational change that is business led and technology enabled with a focus on creating a culture of change readiness.

NAMIC Virtual Event

COVID-19: Shock and Recovery

May 04, 2021

COVID-19 shocked the world. How prepared were insurers and how did the industry respond? How have changing markets conditions impacted insurers’ strategies moving forward? A pair of experts from Conning will discuss recent trends, today's environment, and opportunities for insurers to consider in the wake of recovery.

NAMIC Virtual Event

Farm Mutual Forum – On-Demand

April 27, 2021

Designed to gather, inform, and equip attendees with the tools they need to be successful as leaders of farm mutual insurance companies. Recordings of this event are now available on-demand.

NAMIC Virtual Event

The Property/Casualty Distribution R(Evolution): Capitalizing on New Options

April 22, 2021

Property/casualty carriers are exploring and implementing many options to reach new customer segments. The property/casualty market is a vital and active space where innovation abounds. This webinar will discuss eight models for distribution, including agent/broker channels, direct distribution, affinity relationships, and worksite marketing. The role of insurtechs and incumbents alike will be incorporated into the webinar. New Strategy Meets Action research and use-case examples will shed light on how and why insurers are adding new channel options, how relationships with traditional channels like independent agents are being enhanced, and how carriers are addressing channel conflict.

NAMIC Virtual Event

Ransomware? But Wait, There's MORE!

April 20, 2021

It's ransomware. No, it's a data breach. Wait, is it a business email compromise, too? Ransomware has evolved to become not just a cyberattack, not just extortion, but something that triggers most, if not all comprehensive cyber coverages. During this session, a panel of legal counsel will discuss recent ransomware strains and coverage implications. The panel will also discuss the coverages that may be important for the next wave of attacks.

NAMIC Virtual Event

Setting Priorities: How Adjusters Can Maximize Their Effectiveness

April 15, 2021

This session will focus on adjusters’ work activities. The presenter will discuss how to prioritize work so the most important activities are conducted in a timely manner. This requires using judgment with consideration for supporting the theory of defense as developed by the claims professional.

NAMIC Virtual Event

FMDC WEBINAR | Emerging Issues For Boards Of Farm Mutuals

April 15, 2021 | Expires April 15, 2024

This webinar qualifies for one FMDC elective or maintenance credit in the Management module.

NAMIC Virtual Event

Secrets to Successfully Evaluating and Implementing Geospatial Analytics into Underwriting and Claims Workflows

April 14, 2021

Geospatial analysis has evolved rapidly the last few years, from identifying and returning building and property attributes to predicting the likelihood of a claim on a property. Today, geospatial analytics and remote property intelligence solutions are being successfully deployed throughout the policy lifecycle to improve risk selection, proactively address property issues with insureds and agents, accelerate claims decision-making, and detect potential fraud. With so many options, insurance carriers looking to implement this technology are now left to wonder where the best place to start is and how to get the best return on investment.

NAMIC Virtual Event

Insights and Outlooks on Cyber Ransomware

April 13, 2021

As ransomware attacks have become more prevalent and more damaging, these incidents have rapidly become a top concern for cybersecurity firms, cyber insurers, and potential victims. This session will explore the reasons for the dramatic change in ransomware activity as well as the impacts this trend has on the cyber insurance marketplace. It will take a detailed look at the future of ransomware. The presentation will include a discussion of steps companies can take now to protect themselves from ransomware and end with a brief look at other major threats that are on the horizon.

NAMIC Virtual Event

Diversity Jurisdiction: Remove Your Case to Federal Court and Keep It There

April 08, 2021

This presentation will evaluate the pros and cons of litigating insurance claims in federal court. The presenters will analyze three critical opportunities for defense counsel who want to remove a case from state court to federal court based on diversity jurisdiction. They will emphasize when and how defendants may remove a case to federal court under 28 U.S.C. sections 1332, 1441, and 1446. The presentation will rely on federal decisions involving first-party property coverage, third-party liability coverage, and uninsured/underinsured motorist coverage to illustrate the correct procedure for removal.

NAMIC Virtual Event

Leadership Development Workshop – 1 of 2 On-Demand

April 06, 2021

The spring Leadership Development Workshop covered the timely topic of managing a remote workforce. Hear from a panel on remote leadership and choose from two different leadership tracks on efficient and effective remote leadership ideas and strategies. Recordings of this event are now available on-demand.

NAMIC Virtual Event

411 Webinar | 2021 Executive Pay Practices Study: Results and Trends

April 01, 2021

Join Kaitlyn Isley and Reid Gustafson of McLagan as they present results and trends from NAMIC’s latest Executive Pay Practices Study. This webinar will explore how mutual insurance companies are designing their base pay, incentives, and benefits for C-suite leaders. This biennial study goes beyond the numbers and explores the best practices and strategies successful insurance companies are implementing to attract and retain top executives.

NAMIC Virtual Event

2021 Vendor Management Outlook: Executing a Vendor Management Program Despite Global Conditions

March 31, 2021

The pandemic has affected companies in a variety of ways – companies have been forced to reduce staff, cut spending, and do more with less. This includes your organization and the third parties you work with. Now more than ever, it's critical to understand who your critical third-party partners are and how they are protecting your sensitive assets and keeping your name out of the headlines.

NAMIC Virtual Event

COVID-19 and Insurance: 20/20 Vision and Beyond

March 30, 2021

This session examines the coverage issues involving the COVID-19 pandemic and property/casualty insurance, specifically business income coverage, to build a substantive case for why most policies do NOT cover viral pandemics.

NAMIC Virtual Event

CAT Losses: Being Prepared

March 25, 2021 | Expires March 25, 2024

Catastrophic events place considerable strain on the day-to-day operations of insurance professionals. This session will examine the issues relative to catastrophic events and provide tips and techniques to assist adjusters in preparing for adverse events.

NAMIC Virtual Event

Outlook on the Property/Casualty Industry

March 24, 2021 | Expires March 24, 2024

This session will provide an overall economic outlook of the property/casualty insurance industry. This session will include a high-level look at industry trends and disrupters. The always-popular Robert Hartwig, Ph.D., will provide important insights that will help you manage your company’s risk.

NAMIC Virtual Event

FMDC WEBINAR | UPDATE ON THE CURRENT ECONOMIC ENVIRONMENT

March 18, 2021 | Expires March 18, 2024

This webinar qualifies for one FMDC elective or maintenance credit in the Finance & Accounting module.

NAMIC Virtual Event

2021 NAMIC Property/ Casualty Compensation Survey – Kickoff

March 03, 2021

Learn how the NAMIC Property/Casualty Compensation Survey will empower your company to update and improve its compensation plans and better compete for top talent. Kaitlyn Isley and Reid Gustafson of McLagan, NAMIC’s partner in this initiative, will provide an overview of survey’s data points and deliverables. They also will offer data-collection tips and show you how to get the most out of the 2021 survey.

NAMIC Virtual Event

FMDC WEBINAR | MARKETING IDEAS FOR YOUR FARM MUTUAL

February 25, 2021 | Expires February 25, 2024

This webinar qualifies for one FMDC elective or maintenance credit in the Operations & Insurance module.

NAMIC Virtual Event

Communicating The Importance Of Risk-Based Pricing

November 18, 2020
NAMIC Virtual Event

Personal Lines Insurance Market Disruptors – COVID-19, Insurtechs, Global Warming and more!

December 03, 2020

Have you heard how the personal lines insurance market is being disrupted? InsurTechs are delivering innovative product ideas to the market with fast, technology-driven services. On the flip side, COVID-19 is forcing disruptions to the market through mandatory leniency for policyholders, refund requirements, and rapidly evolving loss exposure while more extreme weather events are increasing uncertainty and costs.

NAMIC Virtual Event

FMDC WEBINAR | UNDERSTANDING THE AUDIT FUNCTION

December 10, 2020 | Expires December 10, 2023

This course will dive deep into the audit function in the mutual insurance industry and issues companies may face. This webinar qualifies for one FMDC elective or maintenance credit in the Finance & Accounting module.

NAMIC Virtual Event

411 Webinar | SHOWCASING NAMIC’S RESOURCE CENTERS

December 10, 2020

Join NAMIC’s Geoff Baker and Brian Snyder as they provide a brief tour of NAMIC’s online resource centers, which offer a wealth of industry-related information for members. The webinar will focus on one of NAMIC’S newest addition: the Cybersecurity Resource Center. Desiree Khoury of Tokio Marine also will share thoughts on how insurers can protect themselves from ransomware and business email compromise.

NAMIC Virtual Event

FMDC WEBINAR | CLAIMS

November 12, 2020 | Expires November 12, 2023

This course will provide a high-level overview of the claims and adjusting process. This webinar qualifies for one FMDC elective or maintenance credit in the Operations & Insurance module.

NAMIC Virtual Event

Arson for Profit — From the Mouth of an Arsonist

November 10, 2020

The presentation will involve discussion of a large, complex arson-for-profit scheme of more than 70 arsons that ultimately culminated in more than 40 defendants pleading guilty. Only two of the 70 fires were classified as “incendiary” by public and/or private origin-and-cause investigators prior to this case being concluded.

The presentation will also include a synopsis regarding lessons learned by the speaker during this two-and-a-half year investigation, while employed as a special agent/Certified Fire Investigator with the Bureau of Alcohol, Tobacco, Firearms, and Explosives. Highlights will include a brief analysis of interaction with insurance industry representatives and content of insurance files, origin-and-cause investigation issues, proper and thorough interviewing, and expert selection.

NAMIC Virtual Event

Digital Engagement to Change the Personal Lines Buying Process

November 05, 2020

Insurance is one of the last industries to operate on a single platform that allows all participants to connect to it, interact with one another, create and exchange value, and encourage long-term, ongoing engagement. This session will outline the emergence of insurance ecosystems that are replacing traditional insurance agency management systems and single-product, direct-to-consumer models.

NAMIC Virtual Event

Combatting Low-Impact Insurance Claims

November 03, 2020

Frustration is what we hear throughout the industry when confronting bodily injury claims emanating from low-impact collisions. The damages are so minor, common sense screams “No one could have been injured.” Yet, because liability is clear or they want to avoid litigation expenses, insurers settle these claims with substantial sums every day. This presentation provides a process to attack these suspect claims with a consistent investigative and dispositive strategy at an early stage. Focus will not center around the analysis of medical records concerning treatment of subjective complaints of soft-tissue injuries. Rather, the presentation will assess the element of causation and the credibility of the claimant. Attendees will be provided with a clear game plan on how to approach these claims in a way that will contain costs, reduce indemnification, and avoid litigation.

NAMIC Virtual Event

Bolt-On Cyber is Reinsurance Innovation

October 29, 2020

As mutual companies work to stave off competition, many are seeking state–of–the–art cyber solutions for their personal, commercial, and farm books. Yet, without prior underwriting or claims experience, is it too risky to jump into the cyber business? Select cyber experts are now offering turnkey cyber programs to mutual carriers as “reinsured” solutions. This allows the mutual to introduce leading–edge cyber liability coverage while avoiding research and development costs, overhead, and the assumption of risk. Join this session for a practical and topical discussion of cyber risks and innovative uses of reinsurance partnerships.

NAMIC Virtual Event

Developing a Digital Marketing Strategy

October 27, 2020

Digital marketing is the next frontier in marketing and communications. The ability to connect with your audience in just a few keystrokes gives us access in a whole new way. This webinar will give you the foundation for planning and developing a digital marketing strategy that best suits your audience

NAMIC Virtual Event

Utilizing Technology to Streamline the Claims Process

October 28, 2020

Technology can be intimidating. How do you train your staff? How do you begin to implement this new technology? How do you know which you should invest in? These are all valid questions and ones that must be taken seriously when trying to succeed in the new decade of technology. Mobile estimating is one technology that is worth the investment, as it can be a game changer in training new and existing staff and satisfying customer expectations. This webinar will demonstrate how quickly a loss can be estimated while on site to streamline the claims process.

NAMIC Virtual Event

Working Together to Fight Cyber Criminals and Reduce Your Policyholder Data Risk

October 22, 2020

Sixty-four percent of insurers say policyholders’ personal, identifiable information is the most valuable information cyberthieves seek. The impact of a breach can be devastating: Data breaches cost an average of $3.9 million per incident and breaches significantly erode consumer confidence in a brand. During this session, Rick Lacafta from the Financial Service Information and Analysis Center (FS-ISAC) will share how threats to consumer data (healthcare data, banking information, etc.) are evolving and how the industry is banding together to fight these cybercriminals. Kris Herrin with VPay will talk about his personal experience as Chief Security Officer at one of the largest financial breaches in history. In addition, Kris will explore strategies to dramatically reduce risk while still driving innovation in payments.

NAMIC Virtual Event

Small Commercial Gets Personal

October 21, 2020

You can insure a home and two cars on your phone in a few minutes. Try to spend the same amount of time on a business owner policy and your experience will be … different. Small commercial customers want easier service, carriers want lower expenses, and technology offers new data and tools. This combination allows small commercial insurance to provide the personal insurance experience of instantaneous responses based on robust data and sophisticated modeling. This session will discuss the motivations for this shift and demonstrate examples for implementation.

NAMIC Virtual Event

High Time for Insurance Risk: Assessing the Impact of Marijuana Legalization

October 20, 2020

As of January 2020, 47 states have legalized marijuana for medical and/or recreational use. The session will begin with a broad overview of the regulatory environment and then drill into the data to see what it has to say. It will also tease out the early impacts of marijuana legalization as well as the risks – and even potential benefits – beneath the news headlines.

NAMIC Virtual Event

Compliance Webinar | Predictive Models – Preparing for Regulatory Review and Recent Trends

October 15, 2020

The regulatory environment is evolving in its oversight of predictive models in insurance. As the use of predictive analytics continues to grow within the industry, preparing for regulatory review is integral to the success of your insurance program. This webinar will discuss common supporting documents needed for regulatory review of predictive models as well as recent trends in predictive analytics.

NAMIC Virtual Event

Drug-Free Workplace Policies Up in Smoke? The Impact of Legal Drugs in the Workplace and Solutions to Workplace Liabilities

October 15, 2020

Whether you agree with the legalization and use of recreational or medicinal marijuana, 47 states have changed the substance’s legal status, and workplaces need to be prepared to address the myriad of issues it presents.

Because many drug-free workplace polices are now outdated, employers should ask themselves several questions. “Is our policy too punitive?” “Can we be sued for discrimination?” “Can we terminate an employee with a legal prescription if he or she tests positive?”

With the current state of marijuana legislation, there is no doubt the answers are changing. What isn’t in question, however, are the facts that employers need policies regarding drug use and those policies must address intoxication and impairment in the workplace. Join this session to learn more about how legal drugs are impacting the workplace and solutions to workplace liabilities.

NAMIC Virtual Event

The Role of Insurance Linked Securities in a Reinsurance Program

October 13, 2020

The use of insurance linked securities in ceded reinsurance programs continues to expand. What began decades ago with industry loss warranties and cat bonds has grown to substantially include sidecars and collateralized reinsurance. This session will provide a high-level overview of ILS instruments and how they complement the use of traditional reinsurance. It will then discuss recent activities in the ILS market relative to catastrophe events that occurred between 2017 and 2019. Finally, it will touch on the ILS funds’ expanding appetite for non-cat risk, including short-tail liability lines, cyber risk, and run-off.

NAMIC Virtual Event

FMDC WEBINAR | SMALL COMPANY CONFLICT OF INTEREST

October 08, 2020 | Expires October 08, 2023

This course will provide an understanding of potential conflicts of interest and what effect they may have on a mutual insurance company. This webinar qualifies for one FMDC elective or maintenance credit in the Management module.

NAMIC Virtual Event

Fighting Claims Fraud

October 08, 2020

This session provides insight as to the impact of fraud on the insurance industry, gives an overview of the types of fraud commonly seen in insurance, and discusses methods of combating fraud.

NAMIC Virtual Event

Evaluating and Defending Against Post-Traumatic Stress Disorder Claims

October 07, 2020

Though most claims professionals are aware of the unique risks and issues presented by traumatic brain injury claims, post-traumatic stress disorder claims are an emerging issue that has received less attention from the industry. However, evaluating and defending against PTSD claims comes with challenges similar to TBI claims because of the subjective nature of the injury, the medical proof and expert witnesses used to establish the claim in litigation, and the widespread public and medical misunderstanding about the diagnosis and prognosis of the condition. Additionally, PTSD diagnoses present opportunities for claimants to “backdoor” brain injury claims by misinterpreting recent research on the neurobiological processes behind this condition and alleging that PTSD permanently changes the brain. This session will discuss the basics of PTSD, explain strategies for early recognition and evaluation of potential PTSD claims, promote understanding of approaches being used by claimants to increase value of bodily injury claims by alleging PTSD, and provide defense strategies for bringing these claims to successful resolution.

NAMIC Virtual Event

The New Insurance Workforce

October 01, 2020

This session will define the current state of the insurance workforce and discuss what companies should be considering when adapting to the challenges and changes in technology and talent management.

NAMIC Virtual Event

Underwriting to Avoid Lawsuits and Mitigate Common Risks

September 30, 2020

In litigious insurance states, there are certain issues that more frequently give rise to disputes and lawsuits between carriers and insureds. Learn which disputes turn into litigation more often and how to minimize their risks. In addition, hear and see how underwriting tailored to address these issues can mitigate the frequency of being sued and the settlement value of the dispute. Topics to cover include depreciation, cosmetic damage exclusions, anti-concurrent causation clauses, suit limitation clauses, appraisal clauses, attempt-to-repair clauses, and excluded perils/losses generally.

NAMIC Virtual Event

Reinsurance and the Implications for Commercial Lines Underwriters

September 29, 2020

This session will provide a comprehensive review of the reinsurance options available to underwriters and how they can be used most efficiently. Attendees will dive into an overview of the different types of reinsurance – proportional, excess of loss, treaty, facultative and hybrid facultative facilities. In addition to evaluating the benefits and drawbacks of each from a coverage perspective, attendees will touch on pricing considerations and how/when to use each structure to secure the optimal coverage. The discussion will also cover the different considerations that arise between property and casualty placements, terms and conditions, and price evaluation.

NAMIC Virtual Event

Liability, Coverage, and Underwriting Issues Related to Biometric Privacy Laws

September 17, 2023 | Expires September 17, 2026

In this session, we will provide an overview of current U.S. biometric privacy laws and related litigation. We will also discuss insurance coverage issues arising from biometric privacy claims and highlight issues that insurers should focus on during the underwriting process to access a company’s potential exposure. NOTE: Due to sound challenges, please turn volume up.

NAMIC Virtual Event

411 Webinar | 2020 Q2 PIPES REPORT: PAST, PRESENT, AND FUTURE INVESTMENT CHOICES

September 16, 2020

Learn the latest compensation trends in the property/casualty insurance industry as Kaitlyn Isley of McLagan reveals new data from the NAMIC Property/Casualty Compensation Survey. This webinar will review overall data trends in pay and provide insights on what top companies are doing to recruit top talent.

NAMIC Virtual Event

Artificial Intelligence and Machine Learning: Implications for the Claims Handling Process

September 16, 2020

Artificial intelligence and machine learning technology is reshaping the traditional claims handling process. Beginning at first notice of loss, AI and ML engines can perform assignment triage through early severity and fraud identification. These technologies can also provide adjusters new insight into resolution strategies. However, in most claims situations, AI and ML are augmenting adjuster expertise, not replacing it. This session will focus on the various types of AI and ML technologies and how they are being used in the claims handling process.

NAMIC Virtual Event

411 Webinar | 2020 Property/Casualty Compensation Survey – Results & Trends

September 16, 2020

Learn the latest compensation trends in the property/casualty insurance industry as Kaitlyn Isley of McLagan reveals new data from the NAMIC Property/Casualty Compensation Survey. This webinar will review overall data trends in pay and provide insights on what top companies are doing to recruit top talent.

NAMIC Virtual Event

Harnessing Artificial Intelligence to Take Commercial Lines Underwriting to the Next Level

September 10, 2020

As profit margins shrink and customer expectations rise, finding new ways to automate high-volume, repetitive manual tasks is key to accelerating response times and delivering exceptional customer service. Being able to speed up policy issuance, achieve contract certainty, and reduce policy rework are essential in a world where competitive differentiation will no longer be based solely on product or price, but rather on experience. In this session, attendees will learn how artificial intelligence can help take underwriting to the next level.

NAMIC Virtual Event

FMDC WEBINAR | FINANCIAL IMPLICATIONS OF RETIREMENT PLANS

September 10, 2020 | Expires September 10, 2023

This course will provide an understanding of the impact that different types of retirement plans can have on a small mutual insurance company. This webinar qualifies for one FMDC elective or maintenance credit in the Finance & Accounting module.

NAMIC Virtual Event

Drones – What You Need to Know

September 03, 2020

Agricultural enterprises are depending on drones more and more to improve productivity and reduce costs. Claims organizations are also beginning to use drones as tools for evaluating losses. Attendees will learn background information on drones and their uses as well as current information regarding federal regulation of drones. This session will be of assistance whether a claims professional is using drones in the investigative process or is handling a claim because of coverage for an insured.

NAMIC Virtual Event

Leverage Your Agencies' Digital Marketing to Strengthen Relationships and Drive Growth

September 09, 2020

Learn how you can leverage your agencies’ digital marketing to strengthen the relationship with them, increase brand awareness, and generate increased policy sales for your organization and your agencies by taking on digital marketing coordination and support.

NAMIC Virtual Event

LEGAL REQUIREMENTS FOR COMPUTER RECORDS IN INSURANCE COMPANIES

September 08, 2023 | Expires September 08, 2026

Insurance companies maintain a wide variety of computer records to support their insurance business. State and federal laws and court cases establish the principles for legally creating, maintaining and destroying computer records. How do you create computer records that will be considered reliable, accurate and acceptable for regulatory and litigation purposes? How do you systematically destroy computer records under your records retention program? How you can avoid the legal and information management problems of electronic mail? Join Don Skupsky as he reviews the basic legal expectations and requirements for computer records. The key state and federal laws will be reviewed and analyzed in plain English, leading to a plan of action for a legally-acceptable computer records program.

NAMIC Virtual Event

Understanding and Underwriting the Unknown

August 27, 2020

As the data world is evolving, the insurance market is at a crossroad. Carriers need to weigh the balance between speed and profitability during the underwriting process. During the underwriting process, there are several unknowns about the property at the time of underwriting. With an increase in catastrophes and weather-related events impacting combined ratios, carriers are finding it harder to grow profitably. Carriers are not able to inspect every property, and underwriters cannot review every application in detail. This session will highlight how carriers will be able to leverage emerging technologies to better understand the unknowns and make well-informed underwriting decisions. The session will also discuss the evolution of home inspections, the impact of computer vision and machine learning in underwriting, and what the future might have in store.

NAMIC Virtual Event

Opioid-Related BI Claims and Other Complex Medical Issues

August 26, 2016

Cases involving complex medical issues can be difficult to resolve and will often require additional investigation by claims professionals. This session will concentrate on medical conditions that can be exacerbated by a bona fide injury claim. It will also cover addictions that can arise because of the type of care following an injury This will include opioid addictions and co-morbidities such as diabetes or obesity.

NAMIC Virtual Event

Insurance for the Legalized Marijuana Industry

August 25, 2020

When it comes to how insurance works in the marijuana industry, it can be a problem if you don’t know your facts. This session will provide an overview of the various types of insurance policies the cannabis industry is seeking – property/casualty and directors and officers, for example – and the issues that arise with each of them. It will discuss various insurance issues in the marijuana industry such as enforceability/non-enforceability of insurance policies. The presenter will also touch on how insurance companies can ensure that they don't inadvertently insure cannabis activity.

NAMIC Virtual Event

Commercial Cyber – Is Your Coverage Keeping Up With the Latest Threats?

August 20, 2020

Hackers are getting smarter, but is your cyber insurance coverage keeping up? Join this session to learn about the evolving cyber threats and the newest methods hackers are using to disrupt computer systems and access valuable data. See how to map these emerging exposures to cyber insurance coverage and learn how to look for cyber policies that can keep up with current and future risks. Finally, discover how technology is helping analyze and manage cyber risks as well as provide loss modeling for your cyber program.

NAMIC Virtual Event

Managing Expert Witnesses

August 19, 2020

This session will identify difference types of experts and analyze how and when they are used in the claims handling process. It will also explore how experts should be vetted to ensure the best outcome on a case when they are used.

NAMIC Virtual Event

Climate Change, Its Impact on Insurance Underwriting, and the Latest Industry Response

August 18, 2020

The latest climate data available clearly indicates significant changes in weather indices, which when combined with changing exposures are materially impacting insurance underwriting and claims experiences. The industry is responding in many new, innovative ways to more effectively position themselves, mitigate increased risk, and profit from resulting emerging opportunities. During this session, attendees will learn about the actions being taken by leading carriers and leave with practical recommendations for tangible next steps for mutual insurers.

NAMIC Virtual Event

Transforming Customer Intelligence into Cultural Innovation

August 17, 2020

The amount of information that bombards us daily too frequently obscures true insight. Intelligence should drive better innovation, but unless it is strategically collected and used, it functions like an engaging distraction. Innovation starts with discovery – where an innovator pinpoints an important customer problem to solve – and smart companies intertwine customer intelligence throughout their innovation processes. This presentation will discuss how to effectively capture ground-level intelligence by asking the right questions and how to identify undiscovered customer needs to build innovation and move leaps and bounds beyond your competition.

NAMIC Virtual Event

Turn-Key Solutions

August 13, 2020

From equipment breakdown, employment practices liability insurance, cyber, liquor, professional, flood, and more, there are turnkey solutions to help carriers get into lines of business quickly, efficiently, and with the expertise and backing of specialty reinsurers. This session will take a high-level look at typical turnkey products. It will explore the basics of how the products work and touch on how carriers can work closely with their reinsurer of choice to collaborate on existing products and new ideas.

NAMIC Virtual Event

FMDC WEBINAR | UNDERWRITING

August 13, 2020 | Expires August 13, 2023

This course will provide a high-level overview of the underwriting process. This webinar qualifies for one FMDC elective or maintenance credit in the Operations & Insurance module.

NAMIC Virtual Event

When the Insured is a Claimant: Underinsured Motorists and Uninsured Motorists

August 12, 2020

This session will explore how underinsured motorists and uninsured motorists claims can create an adversarial relationship with insureds. The coverage, what it means for claims professionals, and how to approach resolution of the insured’s claim will all be explained.

NAMIC Virtual Event

Social Inflation: The Next ‘Perfect Storm’ in Casualty?

August 11, 2020

In the wake of the very poor results suffered by commercial auto writers in the United States, attention has turned toward liability and umbrella results, and the signs are concerning. Throughout 2019, there was increasing industry commentary on social inflation as a key cause of deteriorating casualty results. Social inflation generally refers to the rising costs of insurance claims that are a result of societal trends and views toward increased litigation, broader contract interpretations, plaintiff-friendly legal decisions, and larger jury awards. This session will explore social inflation and its impact on casualty lines.

NAMIC Virtual Event

The Art and Science of Statement Taking

August 08, 2020

This session will focus on statements as an investigative tool. It will examine various types of statements, including written statements, recorded statements, and examinations under oath, as well as how and why they are taken. Guidelines for statements that involve unique situations will also be provided.

NAMIC Virtual Event

Workers’ Compensation: Cost Containment Strategies

August 06, 2020

While third-party actions provide little control over costs incurred by an injured party, workers’ compensation laws provide a host of procedures that can reduce medical costs and reduce indemnity benefits. This session will explore cost-containment strategies that can be used to reduce medical costs and the costs of indemnity in workers’ compensation claims.

NAMIC Virtual Event

The Evolution of the Cannabis Industry in North America

August 05, 2020

This presentation will provide an outline of the evolution of the legal cannabis industry to date, including seed-to-sale companies and ancillary businesses, and industry predictions. The presenters will focus on providing clarity of what medical and recreational use is and is not, current state and federal legislative actions, and how hemp and CBD different from cannabis. The session will address challenges and issues impacting the insurance industry during this period of growth and how they will evolve. It will close with a discussion of risks, opportunities, and questions that exist for insurance companies.

NAMIC Virtual Event

Overview of the Reinsurance Market for Mutual Insurance Companies – Past, Present and Future

July 30, 2020

This session will discuss the evolution of the reinsurance market as it pertains to mutual insurance companies and will show a prospective look as to where it may go. Attendees will learn how mutual companies principally accessed and used reinsurance in the past. They will also learn about the current state of the reinsurance market for mutuals; how expansion of product and market participants has made it easier for mutuals to access reinsurance capital to support their business needs; and the ways in which reinsurers are looking to maintain relevance and support the mutual business model by developing additional products and services to augment the value their risk capital provides in the future. This session will also touch on mutual company reinsurance buying trends and how the use of enhanced data and technology has made the process of transferring risk more strategic and bespoke for individual companies.

NAMIC Virtual Event

FMDC WEBINAR | COVID-19 AND THE IMPACT ON BOARD GOVERNANCE

July 29, 2020 | Expires July 29, 2023

This session will provide an understanding of the impact of COVID-19 on board responsibilities. This webinar qualifies for one FMDC elective or maintenance credit in the Management module.

NAMIC Virtual Event

The Customer Mission

July 29, 2020

For all the industry talk about being customer focused, few companies are truly are. It's all too easy for organizations to become inward focused and think about their own activities rather than what their customers are going through. Andrea Olson, author of "No Disruptions" and CEO of Pragmadik, will discuss how organizations need to step back from their assumptions and shift their strategies to center on recognizing, responding, and rewarding customer-centric actions and behaviors.

NAMIC Virtual Event

Implementation Case Study of AI Application in Underwriting

July 28, 2020

Artificial Intelligence will change the world more in the next decade than the internet has in the past 25 years. This session will focus on how AI is drastically changing the way the trillion-dollar global property insurance industry has been assessing risk for decades. Instead of heavy reliance on costly inspections or self-reported information by the insured, insurers can now leverage highly accurate data captured by AI from high-resolution imagery from satellite, low-flying aircraft, and drones. This data will revolutionize underwriting and pricing as well as provide an engaging, digital experience for customers and agents. This session will focus on current production-scale applications of AI in the property/casualty insurance industry.

NAMIC Virtual Event

Intellectual Property Do’s and Don’ts in Insurance Marketing

July 23, 2020

This webinar will cover intellectual property pitfalls and identify best practices for insurance marketing, particularly as it relates to online marketing and website design. It will address avoiding copyright trolls, rights-of-publicity issues, trademark protections, protecting content, and dealing with fraudsters, all in the context of insurance regulation and emerging privacy regulation.

NAMIC Virtual Event

Claims Processing: Communication in an Instantaneous World

July 22, 2020

Speed and clarity in communication seem to be in opposition, but both are being demanded by consumers. This session will review different types of communication and how excellent communication skills can lead to improved results. It will discuss techniques adjusters can use to maintain control of a claim through to final resolution.

NAMIC Virtual Event

Current EPL Underwriting Trends – Emerging Exposure

July 21, 2020

The session will focus on the current employment practices liability underwriting trends that carriers have been monitoring. More specifically, there are several evolving workplace trends that have demonstrated further complications with the employer/employee relationship that can create additional exposures for an employer. These emerging trends are creating new venues for harassment and discrimination, which are examples of the evolving workplace that can create liability exposure. Although the trends apply to all employers regardless of size, the session will focus on small business owners and highlight the importance of having EPL coverage to protect their businesses.

NAMIC Virtual Event

Where There's Smoke There's Cyber: The Cannabis Industry's Market Need for Data Breach and Cyber Insurance Solutions

July 16, 2020

The cannabis industry raises considerable data privacy and cyber-liability risks based on the manner in which it operates. While often considered small or midsize businesses, cannabis dispensaries and the producers they offer have onerous state compliance reporting requirements. Furthermore, the industry relies heavily on technical solutions and massive amounts of personal data for operations, marketing, auditing, and security. All of that combined with a very limited choice of industry technology solutions can create a perfect storm of cyber insurance risks for the cannabis industry. In this session, attendees will learn how the insurance industry can mitigate the cyber risks of cannabis in the insurance industry.

NAMIC Virtual Event

Cannabis in the Workplace – Implications for Insurers

July 15, 2020

Employers are increasingly perplexed about how to avoid mistakes that could result in claims when confronting employees’ the medical and recreational marijuana use, on and off the clock. During this session, attendees will learn about recent changes in state laws and effective guidelines for insurers to help employers establish workplace safety and productivity in this fast-changing environment. This webinar will include concrete real-world examples from which insurers and employers can learn.

NAMIC Virtual Event

Everyone Has an Online Reputation – Take Control and Protect Yours

July 14, 2020

Learn how to adopt an online reputation management strategy to stay on top of your reputation, gauge customer sentiment, and generate new reviews on a regular basis.

NAMIC Virtual Event

Commutations 101

July 08, 2020

This program defines commutation and the purpose and steps to completing a commutation, including identifying targets and motivators, gathering required information, carrying out the assessment and completing the reconciliation process, and conducting negotiations.

NAMIC Virtual Event

Wildfire Trends and Climate Change – Mitigating Risks

July 07, 2020

The new megafire age is here, and insurance companies need to know that it means for the future. During this session, David Jowell will take attendees on a deep dive into the lessons learned from previous wildfires that may assist in forecasting future exposures. He will review emerging trends in frequency and severity and evaluate wildfire scoring models for accuracy. He will also evaluate the latest mitigation, building, and firefighting techniques as reliable defense mechanisms.

NAMIC Virtual Event

E&O and Bad Faith

July 09, 2020

During this session, attendees will explore new theories being put forth by plaintiffs and their attorneys regarding bad-faith allegations. There will also be a discussion about bad-faith set-ups employed by plaintiff attorneys, the inclusion of consequential damages when determining bad faith judgments, and the potential for personal accountability by the adjuster if the plaintiff is successful. The session will conclude with a discussion of risk management steps claims professionals can initiate to prevent bad-faith allegations.

NAMIC Virtual Event

FMDC WEBINAR | CORPORATE GOVERNANCE ANNUAL DISCLOSURE

July 07, 2020 | Expires July 07, 2023

This course will dive deep into CGAD and its implications in the mutual insurance industry. This webinar qualifies for one FMDC elective or maintenance credit in the Management module.

NAMIC Virtual Event

The Impact of ADAS on Insurance Costs

July 02, 2020

Adaptive driver assistance systems are being incorporated into more vehicles on the road today. While these systems are designed to reduce accidents and save lives, the impact on insurance costs is not as clear. One reason for this is that the presence of these systems is not easily determined. Join this session to hear from Pinnacle Actuaries about the results of research on the true impact of ADAS when it comes to the frequency of accidents and the ultimate costs related to injuries and repairs.

NAMIC Virtual Event

COVID-19: How to Add Value to Your Customers and Business Through a Continuous Telematics Connection

June 30, 2020

Now more than ever, companies need to build much deeper ties to customers because of the technology that has enabled frequent, low-friction, customized digital interactions. Instead of waiting for customers to come directly to insurance companies, carriers need to flip their mindsets and meet their customers the moment their needs arise, sometimes even earlier. Through this shift of doing business, insurance carriers can create value for themselves, their customers, and society. This session will dive into how COVID-19 has impacted the insurance industry and show examples in which telematics can provide better touchpoints with customers to make engagement less disruptive and more meaningful.

NAMIC Virtual Event

Skills for Tomorrow’s Claims Leaders

June 25, 2020

Automation and artificial intelligence are creating a number of process efficiencies in claims departments; however, as technology advances, new skill sets are required to deliver exceptional customer experiences to policyholders. While hard skills remain important, soft or “human” skills such as empathy, problem-solving, and prioritization are vital for the future of work. In today’s quickly evolving insurance landscape, claims leaders must focus on human skills to strategically leverage the unique capabilities of both humans and machines. In this webinar, attendees will learn important skills to adapt to the changing claims environment.

NAMIC Virtual Event

Flood Insurance – Past, Present, and Future

June 23, 2020

Flood insurance continues to garner increasing attention among regulators, insurers, lawmakers, and the public. With ongoing federal funding challenges, pressure on the system from continued land development along flood-prone areas, potential impacts of climate change, and increasing amounts of data available to assess risk, alternatives to the current flood insurance system are being discussed. This webinar will look at the history of flood insurance, assess the current state – including challenges and opportunities, and discuss some potential future alternatives for this coverage.

NAMIC Virtual Event

Social Media 101

June 18, 2020

If your mutual is just getting started in the social media experience or you’re wanting a refresher, this webinar is for you. You’ll learn the basics and get a sampling of the how-tos for Facebook, Instagram, LinkedIn, and Twitter.

NAMIC Virtual Event

Medicare Triple Whammy: CRC Recovery, Treasury Claims and Medicare Advantage Recovery Claims

June 17, 2020

Under The Centers for Medicare & Medicaid Services’ Commercial Repayment Center policy, Medicare is aggressively pursuing conditional payment recovery before settlement on certain claims. The U.S. Treasury Department has also increased recovery efforts. Lastly, minimum advertised prices are aggressively pursuing claims payers for lien reimbursement and double damages. This session examines claims strategies to stay compliant and minimize risk.

NAMIC Virtual Event

Personal and Farm Cyber

June 16, 2020

Cyber is hitting closer to home more than ever before. The interconnectivity of technology at home and on the farm has made us all potential targets. Join this session to discuss the risks and threats in today’s world, learn about ways to keep your family safe online, and discuss the protections the insurance community can provide policyholders. A variety of industry professionals will be involved in this session to give unique perspectives on the threats families and farm owners currently face.

NAMIC Virtual Event

Cannabis Product Liability Risks and Risk Management

June 15, 2020

One of the most frightening aspects of insuring cannabis-related businesses is the product liability exposure. While there have been virtually no product liability claims related to cannabis consumption, there’s a first time for everything, and the insurance industry needs to be ready. Join this webinar to hear Brenda Wells, an insurance expert, and Melissa Roeder, a product liability defense attorney, discuss the products liability risks associated with cannabis.

NAMIC Virtual Event

Marketing Ideas for Your Farm Mutual

June 11, 2020

Insurance customer behaviors are changing. Can your customers find you? Are you making it easy for them to do business with you? This session will discuss how to use digital marketing, personal relationships, and fun to grow quality business that will benefit your mutual’s bottom line.

NAMIC Virtual Event

FMDC WEBINAR | INSURANCE-SPECIFIC PERFORMANCE METRICS

June 11, 2020 | Expires June 11, 2023

This course will provide insight into industry performance metrics to help board members understand the numbers behind financial and operational performance. This webinar qualifies for one FMDC elective or maintenance credit in the Finance & Accounting module.

NAMIC Virtual Event

Subrogation – Best Practices, Fresh Ideas

June 10, 2020

Subrogation has long been a critical component of the loss adjustment process, but the aggressive pursuit of it has become increasingly important in the ever-changing insurance environment. Join this session for a review of best practices and fresh ideas for this critical component of the claims profession. Learn how to retrain yourself and your team to think about subrogation first. Attendees will also review tactics to manage subrogation costs.

NAMIC Virtual Event

Not Connected Homes – Connected Customers

June 09, 2020

Insurance perennially ranks poorly in customer satisfaction when compared to other industries. In the case of home insurance, the underlying need is for shelter, but traditional home insurance merely provides funds after damage to shelter. In this session, attendees will learn how newer insurtechs leverage sensors in a connected-home environment to evolve the customer experience from salvaging a broken home to subscribing to preventive maintenance.

NAMIC Virtual Event

Alternative Dispute Resolutions

June 08, 2020

Litigation is an expensive way to conclude losses, both in terms of money and time. During this session, the presenter will discuss alternative dispute resolution processes that claims professionals can employ to conclude cases more quickly and at less expense. It will include an in-depth discussion of mediation and arbitration as resolution techniques, including steps claims professionals should take to ensure success when one of these options is selected.

NAMIC Virtual Event

Adapting to Changes in Customer Experience Expectations to Protect Your Top Line

June 03, 2020

During this session, Kevin Rall will discuss how other industries are setting new expectations for customer experience, how the insurance industry is responding, and how disruptors and innovators in insurance are leveraging technology to establish new market expectations for prospects, policyholders, claimants, and agents. Specific examples that highlight how new technologies and the rethinking of processes and products are changing the insurance experience will be shared. Kevin will review the most promising emerging and traditional technologies and highlight some best practices for creating and sustaining an awareness of customer experience and expectations.

NAMIC Virtual Event

The Changing Auto Physical Damage (ADP) Calims Landscape

June 04, 2020

The auto claims industry is seeing many disruptors that are significantly changing how claims are handled. During this session, Ernst & Young claims advisory consultants Michael Curcio and Jim Kremer will discuss trends and disruptions specific to the auto physical damage/material damage industry, such as advancements in vehicle technology and construction, collision repair industry consolidation, virtual appraisal handling, and artificial intelligence. They will also provide key impacts that these changes are having on the industry, what carriers should focus on to take advantage of known disruptions, and information regarding forecasts of emerging disruptors that the industry should be preparing for.

NAMIC Virtual Event

Cannabis – Terpenes and Cannabinoids: Cannabis’ Chemical Components

June 02, 2020

This session will focus on terpenes and cannabinoids, two of a cannabis plant’s major chemical components. Terpenes provide the aroma and flavor of the cannabis plant while cannabinoids act on the human endocannabinoid system in a variety of ways. This session will explain both chemical components so that insurers might better understand the contents of the cannabis plant and the product liability risks associated with it.

NAMIC Virtual Event

Cannabis – Related Property & Liability Coverage Issues

May 27, 2020

What exactly do existing standardized insurance forms really say about coverage for cannabis? Is it covered property under most policies? Is the insurer on the hook for liability stemming from an insured providing someone else cannabis? This session will analyze some of the most common lines of insurance and discuss existing case law related to cannabis claims.

NAMIC Virtual Event

The Motivated Confirmation Bias and Its Negative Effect on Injury Claims Handling

May 20, 2020

Join Marc Kreiter of Forecast Systems as he explores a different method developed for handling claims. By avoiding prejudgment and preconception in the assignment of facts-to-element, strategies can lead to the development of unbalanced information. This strategy can provide a clear advantage throughout the entire claims process. The resulting contextual shift may illuminate a new standard for the resolution of the claim – as when the causal link between event and damage requires expert opinion, the motivated bias ignores relevant and material data to its proponent’s peril. The goal is to discover asymmetrical data made of facts and fact patterns that may lay beyond the scope of your opponent’s strategy, tactics, and even expert testimony. In this session, attendees will learn how the motivated confirmation bias is affecting the handling of injury claims.

NAMIC Virtual Event

Reinsurance Refresher

May 19, 2020

A refresher class on reinsurance, this webinar will touch on the key elements of a reinsurance transaction. It will explain what data is required for most reinsurance placements, assess how actuaries and catastrophe modelers analyze the data and the output they produce, and review how the information is marketed to reinsurers.

NAMIC Virtual Event

Underwriting Commercial Auto Using Telematics and Road Risk Data

May 14, 2020

The combined ratio for commercial auto in the United States continues its negative trend and will likely worsen, especially in light of increases in the number of vehicles and total miles driven as well as the influx of new inexperienced commercial drivers. How, then, can insurers tackle this profitability problem? Telematics data and road-risk information offer a path by benchmarking how drivers and fleets are performing and identifying those at risk and trends that can be predictive of losses. This session will probe the implementation of telematics, the effect of driving data on underwriting, and how insurers, agents, and fleet clients can all benefit from a data-driven approach to risk reduction.

NAMIC Virtual Event

FMDC WEBINAR | STRATEGIC PLAN IMPLEMENTATION

May 14, 2020 | Expires May 14, 2023

This course will examine methods to keep strategic planning moving forward. This webinar qualifies for one FMDC elective or maintenance credit in the Management module.

NAMIC Virtual Event

Risk Update – Marijuana and Industrial Hemp

May 13, 2020

With the continued activity of state laws addressing the commercialization of marijuana and its use as well as the passage of the 2018 Farm Act by Congress, which partly changed some restrictions regarding industrial hemp, two new markets may be emerging in the United States. This webinar will explore the risks and uncertainties in these markets and highlight new exposures insurers may face.

NAMIC Virtual Event

Six Questions to Ask Before Designing Your Claims Quality Program

May 12, 2020

Effective quality assurance programs help insurance carriers drive claims quality and company-wide improvements. But with so many parties involved in the claims lifecycle, it can be difficult for insurers to isolate, measure, and improve key issues throughout the life of a claim. Driving quality is especially difficult across multiple teams, departments, locations, and quarters. Before building a new or revamped quality program, insurers must thoughtfully map out the goals, logistics, budget, and stakeholders. This session will discuss six essential questions insurers should ask before implementing a modern, company-wide claims quality process.

NAMIC Virtual Event

Simple Steps to Long-Term Client Loyalty

May 11, 2020

These days, customers expect a customer experience that’s personalized and on demand. How do insurance companies cultivate deeply connected – and profitable – experiences for customers without giving away too much? How do agents provide a tailored experience without getting crushed by the burden of client engagement? The questions can be overwhelming, but there is good news. You already have everything you need to keep your clients and the solution doesn’t require expensive technology. During this interactive session, customer experience expert and bestselling author of “Keep Your Customers” Ali Cudby will help attendees develop simple steps that deliver long-term, lucrative loyalty.

NAMIC Virtual Event

From Millions to Billions – What’s Driving the Deterioration in Personal Injury and Liability Verdicts?

May 07, 2020

Recent company results reflect some ominous trends – more “nuclear” verdicts, inflated settlement amounts, and concern that juries have become increasingly unpredictable. While research into these trends is ongoing, what is clear is that a several economic and sociological factors – some of which are unprecedented – are causing these results. This session will explore the factors and provide suggestions as to how the insurance industry might want to respond.

NAMIC Virtual Event

The Growth and Emergence of Personal Cyber Insurance

May 06, 2020

The past two years have seen growth in personal cyber coverage offerings and claims. Once thought of as only for high-net-worth clients, this coverage is now becoming more mainstream. Historically speaking, personal cyber risks were thought of as only identity theft. But as risks increase, there is a market for personal cyber coverage for matters such as ransom, anti-bullying, social engineering, and third-party liability. Handling these types of claims are uniquely different from commercial cyber claims. The types of vendors required are different, the level of interaction is considerable, and the policyholder may not be as sophisticated when it comes to computer systems. Attendees of this session will learn how to handle the unique differences of personal cyber insurance.

NAMIC Virtual Event

Advanced Analytics for Claims

May 05, 2020

The use of advanced analytics such as predictive modeling has been part of insurance rating for a few decades, but recently insurers have begun to realize that significant operational and customer experience benefits could also be gained in their claims operations by applying advanced analytics and insurtech. In addition, while tried and true, traditional claims reserving methods are being re-evaluated in light of the power that additional data and advanced analytics can provide. This session will dive deeper into such uses as individual claims reserving and other applications that can be of great benefit to insurers in their claims operations.

NAMIC Virtual Event

Creating Content: a Simple Strategy Tool to Create Content for Social Media

April 29, 2020

Creating engaging content can be very challenging. But the content you share can leave powerful impressions with your audience. Come learn a few simple ways to help develop meaningful content for your digital presence. This webinar will also include testing examples and helpful resources.

NAMIC Virtual Event

Social Inflation – Here We Go Again or the New Normal?

April 28, 2020

Recent company results reflect an ominous trend: more “nuclear” verdicts, inflated settlement amounts, and concern that juries have become increasingly unpredictable. Some commentators have suggested this trend indicates a return to social inflation. While social inflation was seen in the 1980s and 1990s, something feels different this time. This session will provide a working definition of social inflation, give detail as to the unique components driving this trend, and make suggestions as to what can be done to combat it.

NAMIC Virtual Event

Artificial Intelligence: Creating Super Commercial Underwriters

April 23, 2020

Market expectations are changing rapidly, and nearly every carrier is pursuing digital underwriting in some capacity. However, this journey is fraught with challenges, including where to start, how to manage change, and your bottom line, your ability to grow, and your customers’ experiences. Join this session to learn about key considerations to digitize its commercial underwriting process and what that means for its agents, customers, and business going forward.

NAMIC Virtual Event

Ransomware Rising: Cyber Loss Trends

April 22, 2020

In recent years, the cyber insurance loss landscape has been radically transformed. Changes in technology, regulation, and criminal behavior have given rise to new loss trends. Loss experience has been transformed from breaches of personal information to new major loss drivers like ransomware and fraud. This presentation we will share loss examples that demonstrate and illuminate these trends and will also explore how these loss trends are driving underwriting changes related to pricing, coverage breadth and risk appetite.

NAMIC Virtual Event

How To Make Your Agents Brand Ambassadors

April 21, 2020

You want your agency partners to push your insurance products instead of your competitors’. Co-branded marketing is a great way to help with that. However, when left to their own devices, not all agents know how to use the most effective marketing channels or keep brand consistency. This session focuses on how you can overcome those challenges to keep cohesive, centralized marketing and arm your agents with marketing campaigns that truly resonate.

NAMIC Virtual Event

Introduction to Reinsurance

April 20, 2020

Having a solid foundation of reinsurance knowledge is important for all kinds of insurance professionals. During this session, Molly Fogarty will cover what reinsurance is and the various types available. She will outline key functions and how companies benefit from purchasing reinsurance. Because the landscape of reinsurance is always evolving, she will also provide a current view of the reinsurance marketplace and how it has evolved over time.

NAMIC Virtual Event

Insurance Policy Interpretation and Bad Faith Claims: A Tale of Two Cities (Or At Least Two Approaches)

April 16, 2020

Courts around the country are increasingly interpreting insurance policies and reviewing bad faith claims against carriers with one of two approaches: one favoring insureds and policyholders, and one favoring insurance companies. Insurance policy provisions may be interpreted on a literal textual basis, which often favors insureds, or on a functional basis, which often favors insurers. Some states allow a relatively low evidentiary threshold for bad faith claims, with generous discovery of an insurer’s claims files and other materials. On the other hand, some states make it more difficult to pursue a bad faith claim against a carrier, often with limited discovery. Mr. Young will address both of these approaches to insurance policy interpretation and bad faith claims and will provide practical suggestions for how insurance companies can navigate these difficult issues in their claims handling.

NAMIC Virtual Event

Workplace Violence

April 16, 2020

Workplace violence is tragic, but it’s real. Does insurance have a role with education, crisis management, and helping victims in their times of need? Join this session as the presenter look at this topic through the lens of the insurance industry and how it can play an integral part.

NAMIC Virtual Event

Eight Critical Investments for Customer Experience Excellence

April 14, 2020

Customer experience is an essential component of a transformational journey and is interwoven throughout Strategy Meets Action’s three transformational areas for property/casualty insurers: digital business, foundational technologies, and transformational technologies. Customer experience is an organizational journey that begins with “flipping the lens” from the traditional inside-out, customer-service driven focus to an outside-in, empathy-driven customer experience focus. Join this session to understand the eight critical areas to address in your customer experience transformation. Deb Smallwood will share SMA's latest research on customer experience investment, maturity, and adoption; highlight use cases; and conclude with a call to action.

NAMIC Virtual Event

Traumatic Brain Injury: Analyzing Claims

April 07, 2020

Mild traumatic brain injuries are frequently seen in litigation. This session will explain the categories of TBI and review the medical prognosis as outlined in the research literature. It will also provide suggestions on how to evaluate and document TBI claims as well as how to spot red flags.

NAMIC Virtual Event

How Transformational Technology is Changing the Role of the Underwriter

April 08, 2020

Transformational technologies, including machine learning, chatbots, document intelligence, data prefill, aerial imagery, new user interfaces, and advanced analytics, are drastically changing the role of the underwriter and creating incredible opportunities for improved speed, precision, and insight for underwriting decisioning. Join this session to hear more about this tremendous shift and hear use cases of insurers that are benefitting from AI in underwriting today.

NAMIC Virtual Event

FMDC WEBINAR | CYBER RISK

April 09, 2020 | Expires April 09, 2023

This course will explore the role of the board regarding oversight of a company’s readiness for a cyber breach. This webinar qualifies for one FMDC elective or maintenance credit in the Operations & Insurance module.

NAMIC Virtual Event

Adjusting the Lens on Property and Casualty Claims

April 09, 2020

Claims is likely the area of the property/casualty insurance business destined for the most transformation. The digitally connected world has generated new customer demands, new digital content, new and expanding ecosystems, and the need to operate in a real-time world. This session will explore how new insurance products, new opportunities for partnerships and technologies such as drones, machine learning, chatbots, robotic process automation, and the internet of things are creating significant implications for claims. It will also outline the limitations of approaching claims transformation from the traditional inside-out perspective and discuss the new lens insurers are using to achieve optimal outcomes.

NAMIC Virtual Event

Taming the Email Beast – Key Strategies for Managing Your Email Overload

April 02, 2020

Busy professionals are buried under a continuing stream of useful and useless email. Without a system for getting “control of the beast,” professionals spend much of their work – and personal – time spinning their wheels. If you would like to get control of your email “beast,” you should attend this program led by Randy Dean, author of the Amazon bestseller “Taming the Email Beast.” Randy shares strategies for effective email management, organization, and prioritization that have helped thousands of business professionals regain control and sanity with their email activities Enhance your email productivity and efficiency with today by walking away with immediately usable tips and techniques.

NAMIC Virtual Event

Outlook on the Property/Casualty Industry

March 26, 2020

This session will provide an overall economic outlook of the property/casualty insurance industry. This session will include a high-level look at industry trends and disrupters. The always-popular Robert Hartwig, Ph.D., will provide important insights that will help you manage your company’s risk.

NAMIC Virtual Event

FMDC WEBINAR | FINANCIAL STATEMENT ANALYSIS

March 12, 2020 | Expires March 12, 2023

This course will dive deep into how to read, understand, and analyze the financial statements necessary to run a successful mutual insurance company. This webinar qualifies for one FMDC elective or maintenance credit in the Finance & Accounting module.

NAMIC Virtual Event

DEVELOPMENTS IN REVIVER STATUTE LEGISLATION – HOW MUCH IS THE DOOR OPEN?

March 10, 2020

In the wake of high-profile investigations of certain institutions into the alleged concealment of child sex abuse or other abusive conduct, various states have passed or proposed passage of so-called "reviver statutes", which establish a "look back window" in which lawsuits can be filed that would otherwise be barred by a statute of limitations. Recently, "reviver statutes" have become a favored method for permitting victims of sexual abuse to assert claims based upon abuse that occurred many years ago against bad actors or the organizations that allegedly harbored, employed or supervised them. The revival of such claims can generate unanticipated long-tail exposure for organizations and their insurers, and therefore bears close monitoring. Indeed, the “wave” of reviver legislation recently passed in various states, and the “look back” window created through such legislation, has resurrected thousands of claims against insured entities that were previously time-barred and can now be pursued by victims or alleged victims of sex abuse. This session will discuss reviver statute developments, the claims and litigation activity in various states that have opened “look back” windows, and the potential insurance exposures that arise from legislation of this kind.

NAMIC Virtual Event

411 Webinar | 2020 NAMIC Claims Survey – Results and Trends

March 05, 2020

Gain insights into the latest claims trends in the property/casualty industry during this webinar. Jeff Rieder, a partner at Ward Group, will review results from the 2020 NAMIC Claims Practices/Productivity & Innovation Survey, which was highlighted NAMIC’s recent Claims Conference, and reveal how insurance companies are adapting to growing challenges in claims operations.

NAMIC Virtual Event

411 Webinar | Property/Casualty Compensation Survey

February 26, 2020

Attend this 411 webinar to learn how the Property/Casualty Compensation Survey will empower your company to update and improve its compensation plans and better compete for top talent. Kaitlyn Isley of McLagan, NAMIC’s partner in this initiative, will provide an overview of survey’s data points and deliverables. She will also offer data-collection tips and show you how to get the most out of the 2020 survey.

NAMIC Virtual Event

FMDC WEBINAR | INSURANCE REGULATORY ENVIRONMENT

February 13, 2020 | Expires February 13, 2023

This course will provide an understanding of the current legislative and regulatory arenas as they relate to the mutual insurance industry. This webinar qualifies for one FMDC elective or maintenance credit in the Operations & Insurance module.

NAMIC Virtual Event

A VISION FOR 2020 CYBERSECURITY COMPLIANCE FOR THE NEW YEAR

January 13, 2020

Insurers have long been a critical component of our country’s financial services industry. And like other sectors of the industry, insurers recently have become increasingly dependent on technology and electronic data, including highly sensitive business and consumer data. For obvious reasons, insurers are at increased risk of cyber-attacks, data breach, and other cyber mishaps. Given the seriousness of these risks to the US economy and individual consumers, regulators and law makers – beginning with the New York State Department of Financial Services – are now zeroing in on the insurance industry’s cyber security practices and procedures. This webinar discusses the current state of cyber laws and regulations impacting the insurance sector and provide practical advice on achieving compliance and mitigating cyber risks.

NAMIC Virtual Event

FMDC WEBINAR | BOARD MEETING PROCEDURES

January 15, 2020 | Expires January 15, 2023

This course will provide an overview of the procedures needed to hold a proper board meeting. This webinar qualifies for one FMDC elective or maintenance credit in the Management module.

NAMIC Virtual Event

THE CALIFORNIA CONSUMER PRIVACY ACT: EXAMINING THE EXEMPTIONS, PROPOSED REGULATIONS, AND COMPLIANCE ISSUES FOR INSURANCE COMPANIES

January 13, 2020

It is here. The California Consumer Privacy Act (CCPA) went into effect on January 1, 2020. The most comprehensive privacy legislation to date in the United States imposes robust obligations on businesses across the country who collect information from California consumers. While the effective date of the CCPA is here, the law continues to evolve meaning that compliance efforts for businesses are far from over.

NAMIC Virtual Event

FMDC CORE WEBINAR | INSURANCE COMPANY OPERATIONS AND REINSURANCE

January 01, 2020

This course will provide a high-level focus on how an insurance company works, including the importance of reinsurance. By the end of this course, attendees will have a basic understanding of insurance company operations (insurance principles; how a mutual insurance company works; difference between stock and mutual companies, etc.) and reinsurance (definition of reinsurance; importance of reinsurance; how reinsurance works, etc.). This webinar qualifies for one core credit in the Operations & Insurance module and is required for those working toward the FMDC designation.

NAMIC Virtual Event

FMDC CORE WEBINAR | ENTERPRISE RISK MANAGEMENT AND EVALUATING COMPANY GROWTH

January 01, 2020

This course will provide a high-level focus on the board’s role in managing risk and evaluating growth. By the end of this course, attendees will have a basic understanding of enterprise risk management (definition of enterprise risk management; how to identify and measure risk exposure; risk profile; impact of HR and employment practices on company’s risk, etc.) and evaluating company growth (board’s role in evaluating growth and setting growth policy; geographic risk concentration; growth impact on surplus, etc.). This webinar qualifies for one core credit in the Operations & Insurance module and is required for those working toward the FMDC designation.

NAMIC Virtual Event

FMDC CORE WEBINAR | INSURANCE ACCOUNTING AND INVESTMENT MANAGEMENT

January 01, 2020

This course will provide a high-level focus on insurance accounting principles and the investment process. By the end of this course, attendees will have a basic understanding of insurance accounting (premium accounting, assets and liabilities, earned/unearned premium, financial metrics, etc.) and investment management. (role of the board in the investment process, governance challenges in overseeing an insurance investment portfolio, sound investment policy, etc.). This webinar qualifies for one core credit in the Finance & Accounting module and is required for those working toward the FMDC designation.

NAMIC Virtual Event

FMDC CORE WEBINAR | INSURANCE AUDITS AND BASICS OF ACTUARIAL WORK

January 01, 2020

This course will provide a high-level focus on audits, committee responsibilities, and rate-making fundamentals. By the end of this course, attendees will have a basic understanding of insurance audits and the importance of an audit committee (common risks within the core operating cycles of an insurance company; tips to maximize the value of interactions among the board, management, and service providers; role of the audit committee; etc.) and actuarial work (process of determining the adequacy of a mutual’s rate levels; data elements necessary for calculating rate indications; difference between overall indications and setting rate relativities on different classes of business; major components and processes in developing a basic rate indications assessment, etc.). This webinar qualifies for one core credit in the Finance & Accounting module and is required for those working toward the FMDC designation.

NAMIC Virtual Event

FMDC CORE WEBINAR | CORPORATE GOVERNANCE AND ROLE OF THE BOARD

January 01, 2020

This course will provide a high-level focus on governance practices and board responsibilities. By the end of this course, attendees will have a basic understanding of corporate governance (what it means for mutual company directors; governance benchmarking; articles of incorporation and bylaws; committee structures, etc.) and the role of the board (fiduciary responsibility as a board member; role of director versus role of manager/CEO; understanding the balance of corporate resources/finances and board decisions; D&O and E&O exposures, etc.). This webinar qualifies for one core credit in the Management module and is required for those working toward the FMDC designation.

NAMIC Virtual Event

FMDC CORE WEBINAR | THE BOARD’S ROLE IN PLANNING

January 01, 2020

This course will provide a high-level focus on two key board planning responsibilities. By the end of this course, attendees will have a basic understanding of strategic planning (its importance; role of enterprise risk management in the planning process; components of a viable, sustainable plan; strategic plan incorporation, etc.) and succession planning (definition of succession planning and its relevance to an organization’s present and future; role of the board in overseeing a systemic approach to succession planning for both the board and management, etc.). This webinar qualifies for one core credit in the Management module and is required for those working toward the FMDC designation.

NAMIC Virtual Event

FMDC WEBINAR | MERGERS & CONSOLIDATIONS

December 12, 2019 | Expires December 12, 2022

As an attendee of this webinar, you will understand what is involved in mergers and consolidations, explore the reasons for considering a merger, discuss the terminology and steps involved, and learn the importance of outside expert advisors. This webinar qualifies for one FMDC credit in the Management module.

NAMIC Virtual Event

Ransomware: Avoiding a Hostage Situation

December 11, 2019

Ransomware attacks are surging and ransom amounts are getting larger. If infected, ransomware can immediately shut down your business by blocking access to your networks and critical data. Join our webinar to learn about how ransomware is deployed, the latest variants, the damage it causes, and the most effective ways to protect your business from being a ransomware victim.

NAMIC Virtual Event

FMDC WEBINAR | EVALUATING NEW BUSINESS

November 14, 2019 | Expires November 14, 2022

As an attendee of this webinar, you will understand the importance of the board's role in evaluating company growth potential and goals, discuss the potential of new business versus current book of business, explore the impact on surplus and effect on ratios, and more. This webinar qualifies for one FMDC credit in the Operations & Insurance module.

NAMIC Virtual Event

411 Webinar | 2019 Q2 PIPES report – Low Yields Forever – Is Europe Like Japan?

November 07, 2019

Join experts from New England Asset Management as they explore highlights from the latest NAMIC PIPES Report, an investment benchmarking resource for members. The presenters also will provide insights on how historically low yields are affecting the global economy and the property/casualty insurance industry.

NAMIC Virtual Event

Don't Get Hooked: Protecting Against Social Engineering and Phishing Scams

October 30, 2019

Social engineering/phishing are the most common cause of a data breach and these attacks are getting increasingly sophisticated and harder to spot. Attackers use phishing emails and other social engineering techniques to steal login credentials, compromise a victim’s network, steal money, and deploy ransomware. Join Erich Falke to learn about social engineering/phishing, how to spot a social engineering scam and how to protect your employees from falling victim to an attack.

NAMIC Virtual Event

411 Webinar | NAMIC’S New Claims Practices & Productivity Survey

October 16, 2019

Join experts from Ward Group as they explain NAMIC’s newest benchmarking initiative designed to help member companies improve their claims processes and staff productivity. During this webinar, the presenters will explain how NAMIC members can participate in the survey and what data will be covered in the final reports, which will be delivered in January 2020. The Claims Practices & Productivity Survey will examine not only how property/casualty insurance companies are running their claims departments, but also how they plan to adapt to changes sparked by new technology and other disruptors in the insurance marketplace.

NAMIC Virtual Event

FMDC WEBINAR | Board Evaluation

October 10, 2019 | Expires October 10, 2022

As an attendee of this webinar, you will understand the need to conduct board evaluations, discuss the process to evaluate the board and follow through on the results, learn how to determine if your board is ready, and explore the benefits of utilizing outside resources. This webinar qualifies for one FMDC credit in the Management module.

NAMIC Virtual Event

Compliance Webinar | Compliance Modernization

September 17, 2019

The pressures are mounting for Chief Compliance officers of insurance companies from both internal and external sources. Increasing regulatory mandates, perpetual talent squeezes, mounting demand for increased cost reductions, and a growing need for additional capacity for new and emerging risks and regulations are challenging insurance companies. To thrive and take the lead, business leaders need to address issues head-on.

NAMIC Virtual Event

Be Golden in the Golden State: Complying with the CCPA

September 12, 2019

Be Golden in the Golden State: Complying with the CCPA The California Consumer Privacy Act (CCPA) is the most comprehensive consumer privacy legislation in the United States. Effective January 1, 2020, the CCPA applies to businesses that collect personal information from California consumers and creates significant new consumer privacy rights. If your business collects personal information from Californians, chances are the CCPA applies to you and you’ll therefore need to understand the new law and establish internal procedures for compliance. Watch now to learn more about the details on CCPA including the legislation background, the new individual rights created by the CCPA and what you need to do to comply!

NAMIC Virtual Event

FMDC WEBINAR | TECHNOLOGY NEEDS FOR THE BOARD

September 12, 2019 | Expires September 12, 2022

As an attendee of this webinar, you will understand the changing technology needs and competitive environment for property/casualty insurers, explore the evaluation of technology needs and current capabilities, and identify ways in which the board can evaluate success and provide management with appropriate levels of technology support/guidance. This webinar qualifies for one FMDC credit in the Operations & Insurance module.

NAMIC Virtual Event

411 Webinar | 2019 Property/Casualty Compensation Survey: The Latest Results

September 12, 2019

Kaitlyn Isley of McLagan will share top trends and results from NAMIC’s comprehensive compensation survey. Learn about the factors that are affecting the labor market in the insurance industry and what you need to do to ensure your pay plans are effective. Marc Gyimesi and Maury Hennessy from The Carlisle Group, the survey’s sponsor, will join Kaitlyn in the presentation and will provide advice on how companies can improve their hiring and retention efforts.

NAMIC Virtual Event

FMDC WEBINAR | INVESTMENT PERSPECTIVE

August 08, 2019 | Expires August 08, 2022

As an attendee of this webinar, you will understand the need for investments, the use of stocks and bonds, the importance of investment managers and policy, and more. This webinar qualifies for one FMDC credit in the Finance & Accounting module.

NAMIC Virtual Event

411 Webinar | Introduction to Leadership Consulting Option

August 07, 2019

NAMIC is pleased to announce a new opportunity for companies seeking leadership training resources. During this webinar, Mandy Haskett of ADVISA, who has experience working in the mutual insurance space, will share a series of customized leadership training options designed to help companies better understand their leadership challenges and grow great leaders from within.

NAMIC Virtual Event

HR and CYBER Information Services

July 23, 2019

NAMIC has partnered with Enquiron to provide members with a pair of online services to help them solve tough human resources and cybersecurity challenges. Attend this webinar to learn about the features of both services, which include phone/email hotlines and compliance libraries, and how they can save time and money for your company.

NAMIC Virtual Event

More Than AOB Reform Marks Positive 2019 Florida Session Outcome

June 18, 2019

The Florida legislative session ended on May 4th and a number of important bills were passed affecting P&C insurers that do business in Florida. This session will discuss autonomous vehicles, scooters and micromobility devices, texting while driving, civil remedy notices and appraisals as well as other issues that are being addressed by new laws in the state.

NAMIC Virtual Event

411 Webinar | Governance Practices and Board Compensation – The Latest Trends

June 18, 2019

Learn about latest trends in board operations and director compensation among midsize and large mutual insurance companies during this brief, informative webinar. NAMIC’s Brian Snyder will share select reports from the latest results of the Governance Practices & Board Compensation Survey and will highlight trends in compensation, board composition, and the most common best practices being implemented by NAMIC member companies.

NAMIC Virtual Event

Records Retention for Insurance Companies – Keeping Records for the Right Period of Time

June 12, 2019

This session will review the basics of record retention, the reasons behind establishing a retention program, the types of records that should be maintained by insurance companies, the scope and nature of legal research for retention, the step-by-step process for developing a program, and successful implementation strategies.

NAMIC Virtual Event

Surviving the AOB Hurricane

June 04, 2019

After insurers have been battling many years of increased litigation costs associated with the practice commonly known as “Assignment of Benefits,” the Florida Legislature recently passed meaningful reform to address the abuses associated with AOBs.

NAMIC Virtual Event

FMDC WEBINAR | Past, Present, and Future of the Farm Mutual

May 23, 2019 | Expires May 23, 2022

As an attendee of this webinar, you will explore the history of farm mutuals, take a closer look at how they are operating today, and identify ways in which they can succeed and thrive in the future. This webinar qualifies for one credit in Operations & Insurance module.

NAMIC Virtual Event

FMDC Webinar | Weather Trends

May 09, 2019 | Expires May 09, 2022

As an attendee of this webinar, you will understand groundbreaking progress being made in accuracy of extreme storm warning systems, learn how weather science can be a useful tool for mutual insurers to better serve their policyholders and limit exposure, and explore how to apply this new science to the challenges faced by the insurance industry. This webinar qualifies for one FMDC credit in the Operations & Insurance module.

NAMIC Virtual Event

411 Webinar | NAMIC’S PIPES Report: Volatility Strikes

May 08, 2019

This webinar will explore trends in the upcoming NAMIC 2018 Year End PIPES Report, including benchmarks in investment asset composition and quality, portfolio turnover, and more. Experts from New England Asset Management will walk attendees through the report’s highlights and explain the economic forces that are affecting the most common types of investments held by mutual insurance companies. The presenters will discuss quantifying risk capacity and how risk assets such as equities can play a role, particularly considering the volatility within capital markets in the fourth quarter of 2018. They also will explore year-end market performance across equity strategies and share ideas on managing equity exposure as part of a broader investment strategy.

NAMIC Virtual Event

Small Company Operations & Compensation Survey — 2018 Data Kickoff

April 24, 2019

Have you thought about benchmarking your compensation levels but don’t know where to start? Attend this webinar to learn about the Small Company Operations & Compensation Survey, a unique NAMIC survey, sponsored by Grinnell Re, that can help small mutual insurance companies discover if they are offering competitive pay and if their financials and board operations are on par with their peers. Brian Snyder, NAMIC’s marketing manager for products and services, will walk you through the data-entry process and review the reports and how they can be used effectively. This webinar is designed for NAMIC members who have not participated in the survey before or those who would like a refresher on entering their data and pulling reports.

NAMIC Virtual Event

FMDC WEBINAR | CORPORATE GOVERNANCE FOR MUTUALS

April 11, 2019 | Expires April 11, 2022

As an attendee of this webinar, you will understand mutual company differences, rules under which companies operate, the importance of committee structure and how board responsibilities equate to certain financial liability issues. This session will also explore director duties, fiduciary/legal duties, conflict of interest and liability exposures. This webinar qualifies for one FMDC credit in the Management module.

NAMIC Virtual Event

Practical Compliance Guidance — Data Calls and Statistical Reporting

April 02, 2019

Join Geoff Baker, NAMIC’s director of compliance, and Jeff Patterson (Director of Membership) and Theresa Szwast (President & CEO) from NISS, the National Independent Statistical Service, as they discuss best practices and provide practical advice designed to assist compliance personnel tasked with responding to data calls or statistical reporting.

NAMIC Virtual Event

2019 Executive Pay Practices Survey - Results and Trends

March 20, 2019

Join this webinar on NAMIC's 2019 Executive Pay Practices Study and learn how mutual insurance companies are designing their base pay, incentives, and benefits for C–Suite leaders. This biennial study goes beyond the numbers and explores the best practices and strategies that successful insurance companies are implementing to attract and retain top executives.

NAMIC Virtual Event

FMDC WEBINAR | SMALL COMPANY TAX UPDATE

March 14, 2019 | Expires March 14, 2022

As an attendee of this webinar, you will understand the current legislative arena and implications of tax reform and its effect on the insurance industry. This session will explore different taxation options and challenges as well as how the IRS reviews legislation and activity of small insurance company taxation. This webinar qualifies for one FMDC credit in the Finance & Accounting module.

NAMIC Virtual Event

411 Webinar | Governance Practices Survey

March 13, 2019

The 2018 data entry period for the Governance Practices & Board Compensation Survey, sponsored by GenRe, begins in early March. This webinar will show how you can use this unique NAMIC resource to benchmark your directors’ compensation levels and your board processes with your peers in the mutual insurance industry. Brian Snyder, NAMIC’s marketing manager for products and services, will walk you through the data-entry process, cover any new features of the survey, and discuss the reports and how they can be used effectively. This webinar is designed for NAMIC members who have not participated in the survey before or those who would like a refresher on entering their data and pulling reports.

NAMIC Virtual Event

411 WEBINAR | BENCHMARKING

February 14, 2019

Learn how today's labor market will impact your employee recruitment efforts in 2019 and how NAMIC's Property/Casualty Compensation Survey can help you improve your hiring efforts in this free webinar for members.

NAMIC Virtual Event

FMDC WEBINAR | HUMAN RESOURCES

February 14, 2019 | Expires February 14, 2022

As an attendee of this webinar, you will receive a high-level understanding on numerous human resources issues. Topics may include attracting talent, understanding the current and future labor markets, and managing generational shifts. This webinar qualifies for one FMDC credit in the Operations & Insurance module.

NAMIC Virtual Event

Harvey v. Geico: How Far the Florida Supreme Court Has Expanded

December 18, 2018

Join Christine Davis Graves, attorney at law at Carlton Fields, who will discuss the Florida Supreme Court’s recent decision in Harvey v. Geico Ins. Co., where the Florida Supreme Court once again expanded bad-faith jurisprudence in Florida in what appears to be an attempt to favor a negligence standard against insurers.

NAMIC Virtual Event

411 Webinar | Introduction to 2019 Executive Pay Practices Study

December 12, 2018

Join Brad Lucas from Ward Group for an informational webinar on NAMIC’s 2019 Executive Pay Practices Study, which officially opens Dec. 10, 2018. This webinar will provide an overview of how companies can participate in this study, which provides extensive data to help mutual insurance companies design attractive and effective compensation packages for top executives. Attendees will learn about the specific data points that the survey will deliver as well as participation instructions and timelines.

NAMIC Virtual Event

411 Webinar | An Enterprise Angle: The New World Order

November 06, 2018

With the first full year of tax law changes, the full implementation of the A.M. Best Stochastic BCAR Model, and an acceleration of rising interest rates all occurring in 2017 and 2018, there’s no doubt these years have been influential. We define the combined impact of these events as “the New World Order,” which will change investment strategies for most, if not all, insurers. During this webinar, Tobias Gummersbach and Jim Bachman of New England Asset Management will highlight trends in industry investment results, debunk conventional investment doxology, and set forth an approach for executives to deepen their understanding of the New World Order, which will enable them to better guide their organizations as the future unfolds.

NAMIC Virtual Event

Emerging Challenges in Cyber Regulation and The Impact on Mutual Insurance Carriers

October 17, 2018

Technology and information security issues have moved to the forefront when it comes to the known risks faced by businesses. With ever-increasing legislation at the state, federal, and international levels – all of which will directly impact the operations of mutual insurance companies, their vendors. and their commercial insureds – it is more important than ever for insurers to be aware of both the increased technical and legal risks as well as the potential opportunities that these ever-expanding sets of cyber- and data-security laws bring. We will discuss the role that state laws have played in filling the vacuum left by a glaring lack of federal action. In addition, we will discuss the many ways in which growing international regulations are impacting U.S. businesses and how to consider their applications, even if you never considered your business to be international in nature.

NAMIC Virtual Event

411 Webinar Series | Enterprise Risk Assessment - Management and Reporting

October 09, 2018

C.J. Rathbun of First Consulting & Administration, Inc., will discuss how mutual insurance companies can use resources to balance their risk management and how companies can connect that risk management with controls to mitigate impact. This session also will cover tips on monitoring and reporting potential risks to the staff’s risk team and to the board of directors.

NAMIC Virtual Event

411 Webinar | 2018 P/C Compensation Survey

September 12, 2018

Join Kaitlyn Isley with Ward Group for an informative overview of results from NAMIC’s 2018 P/C Compensation Survey. The webinar will provide the latest data on compensation trends for key positions in insurance companies, such as underwriting, claims, and management. The survey’s sponsor, The Carlisle Group, will also provide insights on how these salary trends are affecting recruitment efforts in the industry.

NAMIC Virtual Event

411 Webinar | Governance Practices & Board Compensation Survey - The Latest Trends

August 23, 2018

Learn about latest trends in board operations and compensation among midsize and large mutual insurance companies during this brief, informative webinar. NAMIC’s Brian Snyder will share select reports from the latest results of the Governance Practices & Board Compensation Survey that will explore trends in director compensation, board makeup, and the most common best practices being implemented by NAMIC member companies.

NAMIC Virtual Event

411 Webinar | Small Company Survey: A Review of the Latest Trends

August 16, 2018

Learn about the most popular trends in employee compensation and board operations among small mutual insurance companies with this brief informative webinar. NAMIC’s Brian Snyder will share select reports from the latest results of the Small Company Operations and Compensation Survey and will show how you can use the data in this survey to improve and grow your business.

NAMIC Virtual Event

Economic and Capital Markets Update: The Later Innings

August 01, 2018

Join Jim Kennedy, former CEO of Ohio Mutual Insurance Group and NAMIC board chairman, and Vin DeLucia, NEAM chief investment officer, for an economic and capital markets update. Looking at the United States, capital expenditures have re-emerged and the labor market continues to strengthen. However, security packages are getting weaker and loan covenants are lighter. BBB corporate bonds are at a new high as a percentage of the overall investment grade in the corporate bond universe. Student loan debt has eclipsed $1.6 trillion, which, for comparison, is about two-thirds of Italy’s outstanding debt. Add in the ongoing geopolitical tensions and investors have more to be concerned about than meets the eye. This webinar will walk you through the good and the bad and help you grapple with what is going on in capital markets and what this means to your business.

NAMIC Virtual Event

COMPLIANCE WITH THE NAIC’S INSURANCE DATA SECURITY MODEL LAW: A PRACTICAL GUIDE

July 19, 2018

With the NAIC’s 2017 adoption of its new Insurance Data Security Model Law, and its recent enactment in South Carolina, insurers should be reviewing the legal requirements of the model and begin developing policies, procedures, and forms to ensure that your company is in compliance.

NAMIC Virtual Event

Case Study: e2Value and Willis Tower Watson and the Structure Insurance Score

July 10, 2018

This session will take a deep-dive look at the partnership between e2Value and Willis Towers Watson, specifically focusing on the resources the organizations have dedicated to the partnership. One of the achievements of the partnership is the recently developed Structure Insurance Score. The score measures risk inherent to a property insurer based on several unique characteristics of a home or building - ones typically outside traditional rating characteristics. Attendees of the session will not only learn more about the score and its advanced uses of data analyzation, they'll learn about how the companies' shared goals and innovative partnership led them to success.

NAMIC Virtual Event

The ABCs of the CGAD - Practical Corporate Governance Annual Disclosure Drafting Approaches.

February 27, 2018

This webinar is free to NAMIC members.

NAMIC Virtual Event

411 Webinar: 2018 P/C Compensation Survey Informational Webinar

February 21, 2018

NAMIC Virtual Event

CYBERSECURITY STANDARDS | WHAT TO EXPECT FROM NEW REGULATORY REQUIREMENTS

November 27, 2017

The NAIC has adopted the new Insurance Data Security Model Act that will establish new cybersecurity standards for insurers in states that adopt it. Join Susan Stead, of counsel at Squire Patton Boggs (US) LLP, and Paul Tetrault, NAMIC State and Policy Affairs counsel for a webinar to review the development of the model law and the standards it establishes. Learn how the model law relates to the New York financial cybersecurity regulation adopted this year as well as addresses the potential for congressional action in the wake of high-profile security breaches.

NAMIC Virtual Event

411 Webinar | Executive Pay Practices Study Results Review and Trends

November 08, 2017

NAMIC is pleased to report that 35 companies participated in the second biennial Property/Casualty Insurance Executive Pay Practices Study. Join Jeff Rieder, partner and head of Ward Group and Margaret Resce Milkint, managing partner at The Jacobson Group on Nov. 8, at 2 p.m. to discuss the study results and the trends currently impacting insurance industry executive pay practices.

NAMIC Virtual Event

411 Webinars | Investment Perspectives

November 02, 2017

This NAMIC 411 webinar will focus on key operating metrics and investment results for the U.S. property/casualty insurance industry, highlighting reported results and recent trends.

NAMIC Virtual Event

411 Webinar | The Results Are In | NAMIC Property/Casualty Compensation Survey Review and Trends

September 13, 2017

The 2017 results are in! NAMIC is pleased to report that more than 130 companies participated in the fourth annual Property/Casualty Insurance Compensation Survey. Join Margaret Resce Milkint, managing partner at The Jacobson Group, and Kaitlyn Isley, manager with Ward Group. on Sept. 13, at 2 p.m. to discuss the survey results and the trends currently impacting insurance industry compensation.

NAMIC Virtual Event

New York's New Cybersecurity Rule: What You Need to Know

August 08, 2017

Earlier this year, the New York State Department of Financial Services finalized a new comprehensive rule requiring insurance companies and other financial institutions to establish a cybersecurity program to protect personal data. The rule imposes significant compliance requirements on insurance companies with mandatory compliance dates that are phased in over the course of 2017, 2018, and 2019. The rule has captured much attention from the media since it was first proposed, but it has been frequently mischaracterized.

NAMIC Virtual Event

411 Webinar | NAMIC 2017 Executive Pay Practices Study Informational Webinar

June 22, 2017

Join Matthew Ryan with Ward Group for an informational webinar on NAMIC’s 2017 Executive Pay Practices Study. The webinar will cover introduction to Ward Group, study overview and fees, study completion instructions, study timeline, and study output.

NAMIC Virtual Event

Update on the ALI Restatement of the Law of Liability Insurance

May 15, 2017

While the American Law Institute’s Restatements of the Law are meant to reflect the consensus of the American legal community as to what the law is, the pending Restatement of the Law of Liability Insurance has errantly and purposely adopted numerous minority rules that will seriously impede the ability of insurance companies to exercise their legal rights in contracts, liability insurance coverage, and the management of insured liability. While NAMIC has spent years and vast resources to correct this injustice of ALI’s improper representation of minority positions as established law, the ALI membership is expected to approve the restatement in a May vote.

NAMIC Virtual Event

411 Webinar | Corporate Governance Tool Kit

May 15, 2017

Join us for an overview of new resources available to you at a member discount. This session will focus on what’s included in the Corporate Governance Tool Kit to assist companies in documenting governance structures and procedures.

NAMIC Virtual Event

411 Webinar | Enterprise Risk Management Resource

May 01, 2017

Join us for an overview of new resources available to you at a member discount. This session will focus on what’s included in each of these kits now available including the ERM Starter Kit and ERM Tool Kit.