September 19-22, 2021 | Virtual

Topics and Speakers

2021 Agenda Topics

Look for These Topics to be Added to the Agenda Soon

  • Enhancing customer experience in this new world
  • Implications on corporate culture with everyone working from home
  • How long-lasting will our fear of COVID-19 be? How will it affect our behavior from a year or two from now?
  • Future of agency mergers and acquisitions
  • Risk-based underwriting
  • Coaching in remote environments
  • Dealing with the fundamental changes caused by COVID-19
  • Artificial intelligence and machine learning
  • Director education
  • Developing diversity and inclusion programs
  • Working from anywhere - do's and don’ts
  • Recruiting and onboarding employees during/after COVID-19
  • How to conduct successful virtual education seminars beyond just a webinar
  • Engaging your distribution force during COVID-19
  • Employee wellness and mental health
  • Project management
  • How should board governance evolve as companies grow?
  • Best practices in board evaluation


Mackenzie Westgate
Assistant Meeting Planner