2021 Agenda Topics
Look for These Topics to be Added to the Agenda Soon
- Enhancing customer experience in this new world
- Implications on corporate culture with everyone working from home
- How long-lasting will our fear of COVID-19 be? How will it affect our behavior from a year or two from now?
- Future of agency mergers and acquisitions
- Risk-based underwriting
- Coaching in remote environments
- Dealing with the fundamental changes caused by COVID-19
- Artificial intelligence and machine learning
- Director education
- Developing diversity and inclusion programs
- Working from anywhere - do's and don’ts
- Recruiting and onboarding employees during/after COVID-19
- How to conduct successful virtual education seminars beyond just a webinar
- Engaging your distribution force during COVID-19
- Employee wellness and mental health
- Project management
- How should board governance evolve as companies grow?
- Best practices in board evaluation