Topics and Speakers

2021 Agenda Topics

Look for These Topics to be Added to the Agenda Soon

• Enhancing customer experience in this new world
• Implications on corporate culture with everyone working from home
• How long-lasting will our fear of COVID-19 be? How will it affect our behavior from a year or two from now?
• Future of agency mergers and acquisitions
• Risk-based underwriting
• Coaching in remote environments
• Dealing with the fundamental changes caused by COVID-19
• Artificial intelligence and machine learning
• Director education
• Developing diversity and inclusion programs
• Working from anywhere - do's and don’ts
• Recruiting and onboarding employees during/after COVID-19
• How to conduct successful virtual education seminars beyond just a webinar
• Engaging your distribution force during COVID-19
• Employee wellness and mental health
• Project management
• How should board governance evolve as companies grow?
• Best practices in board evaluation