COMPANY: NAMIC
http://www.namic.org/

Job Title: Receptionist/Administrative Assistant (Weekday Afternoons)

Location: Indianapolis, IN

NAMIC currently has an opening at our front desk for a professional individual who will speak with callers on the telephone, greet visitors, and do a wide variety of administrative activities for our Indianapolis headquarters’ staff. This part-time job is more than a receptionist; staff depends on this individual daily for assistance with everything from creating letters, to working in databases, to collating binder materials for events, and more.

The right person will be someone who is comfortable speaking to callers on the phone and managing an occasionally busy switchboard while ensuring administrative tasks are completed promptly and accurately. This position requires an excellent eye for detail and the ability to regain focus after momentary interruptions.

Key Skills & Characteristics:

• Word, Excel, Alpha-Numeric Data Entry

• Professional speaking voice and appearance

• Good grammar

• Keen eye for detail

• Positive, “can do” attitude

• Arrives on time for work daily

• Excellent attendance

• Comfortable staying out of the rumor mill

• College degree or coursework is preferred, but not required

Our office attire is business casual, and we like those at the front desk to “dress for success” which means looking neat and professional every day.

This position works from 12:30 pm to 4:30 pm, Monday through Friday (20 hrs. per week). It is a job share arrangement, so while it is primarily part-time, there are at least 17 days per year when the work hours are from 7:45 am to 4:30 pm with an hour for lunch (when the job-share partner is on vacation or ill). This position does not include benefits, but does include some paid vacation and holidays. The hourly rate will range from $14.50- $16.00 per hour, depending on experience.

NAMIC is proud to have been selected as one of the 2011 Best Places to Work in Indiana. We offer a friendly and professional work environment where employees are committed to their work and maintain a high standard of excellence.

For confidential consideration, please email a resume and cover letter to Joy Klinker, Human Resource Coordinator, at frontdeskpro@namic.org. Please note that resumes that include cover letters will receive the highest consideration.

NAMIC is an equal opportunity employer.

COMPANY: NIA
http://namicinsurance.com/

Job Title: Customer Service Representative (P/C Agency, Company or Broker Experience Required)

Location: Indianapolis, IN

Are you currently working in a property/casualty customer service function? Do you have a terrific eye for detail? Are you efficient and organized? The NAMIC Insurance Agency may have the right job for you!

The NAMIC Insurance Agency (NIA) is a unique property/casualty insurance operation within the National Association of Mutual Insurance Companies that specializes in placing professional liability coverages, primarily with the NAMIC Insurance Company (NAMICO). NIA currently has an excellent opportunity for a Customer Service Representative who will process new and renewal quotes, issue policies, speak with customers, and do the administrative work associated with this kind of function. We are located at 3601 Vincennes Road in College Park on Indy’s northwest side.

The qualified individual will have some experience working in a property/casualty agency, company or broker setting; will possess an active Indiana property/casualty license or have the ability to get it quickly; have the ability to work independently and under time constraints; and have excellent customer service skills. Experience with professional liability and/or surplus lines is a plus!

Important skills sets include solid computer skills, a good working knowledge of alpha/numeric data entry, Word (Excel knowledge is a plus), good basic math and accounting aptitude, strong attention to detail, and good verbal and written communication skills. Clear enunciation and a pleasant speaking voice are important and positive customer service skills are essential. This position functions in a team environment, so the selected individual must have the ability to build and maintain positive working relationships with others and be willing to pitch in to get the job done. Being flexible and having a helpful “can do” attitude is very important!

NAMIC offers a well-rounded benefits package with this full-time position that includes medical, dental and vision at group rates; a matched 401(k) with the opportunity to start contributing right after hire; a good paid vacation and company holiday schedule; and much more. We offer a pleasant and friendly work environment, as well! NAMIC was selected as a 2011 Best Places To Work in Indiana award winner.

For confidential consideration, please email resumes to Joy Klinker, Human Resource Coordinator, at csr@namic.org. If email is not available, resumes can be faxed to same at 317-872-4061.

NAMIC is an equal opportunity employer.

NAMIC is proud to have recently been named as one of the Best Places to Work in Indiana for 2011!